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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

June 04, 2021

Joe and Kenny were awesome! They helped me find a good deal on a brand new GMC. I went to many places around my area, but I couldn’t beat the price they gave me!! Thank you, you guys are awesome! More

by Samantha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
Jun 08, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 04, 2021

Jim in the service department is hands down one of your best assets. He turned a complete nightmare into a decent experience. He is AWESOME More

by Jerry.deegdeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Jerry.deegdeg responded

This place is a hidden gem!

Jun 08, 2021 -

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 03, 2021

On the phone I was told 1.5 hours for my recall job. I did add a oil change , but 3 1/4 hours? Not acceptable. Yes , they washed the car but did not dry it. More

by DBRICK1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Jun 03, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for your great review! We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 03, 2021

I'm completely satisfied with my service here...I was well informed of the repairs and price and my options. I was satisfied with my loaner as well. More

by MRLLOYDSMITH67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Jun 03, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive needs that you might have. Until then, take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 03, 2021

Buying my new car at Rizzo GMC was a very pleasant experience. Our salesperson, Anthony was knowledgeable and friendly and didn’t rush me to make a decision. I do wish, however, there was a way to mak More

by Firefteacher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Allegretti, Mike Lorenzo, Anthony Rizza
Jun 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 03, 2021

I had a pleasant, professional and friendly experience from start to finish. Expectations were set and met and the staff was very friendly and helpful. More

by Gina Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 03, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive needs that you might have. Until then, take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 02, 2021

Great customer service, Danielle is so very helpful. She makes sure that everything is done precisely how it's supposed to be done. Thanks for the great service More

by DLIPEMA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle in the service department.
Jun 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 01, 2021

Great customer service John O'Connell & Jalal Bakr met all of my needs shopped on line went to dealer sealed the deal couldn't have picked a better dealer to shop with More

by broussardcarol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell, Mike Lorenzo
Jun 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 31, 2021

Great service. Minor was patient and helpful. They made sure that I got the best deal on my purchase. Financing was a efficient and smooth process. More

by LRAEUNRUH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Munir Nazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 29, 2021

Everyone went above & beyond in the buying process. True professionals and took away any negative feelings a person might have for a car buying experience. Each person involved in the process knew their rol More

by clabus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalal Bakr and also Bert in Finance, John O'Connell, Anthony Rizza
Jun 02, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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