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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

November 19, 2020

Great service and really nice people! Gail was really great! We had a very nice salesperson who gave us the best deal up front without doing the usual back and forth The finance person Tom was very hel More

by SCOZZOLINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail
Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 18, 2020

Gail Asikin was excellent! She not only explained what services would be performed on my vehicle, but she informed me of a way to obtain a $200 rebate. More

by D Norris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail Asikin
Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 18, 2020

Dealership was clean. Mark was pleasant, patient as we were getting a vehicle for my 85 y/o mother. Ryan was equally as pleasant and helpful. More

by smdhumbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 18, 2020

Car sales man was a jerk and no help at all after I brought a 55,000 car will never buy anything from you guys again More

by LDODD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember his name
Nov 18, 2020 -

Rizza Cadillac Buick GMC responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Nov 19, 2020 -

LDODD0 responded

Told this Guy I had a check engine light on the car I just brought a week ago and to find out the warranty is void it because it Has A after market exhaust on it so that’s gonna cost me four more Thousand so I wasting my time getting A extend Warranty and nobody told me about the exhaust

November 17, 2020

This Honda Odyssey was priced to sell! I couldn't have made a better deal for the condition of the pre-owned I purchased. Felton was friendly, personable. Nick was a great business negotiator. I'm very ha More

by barbiegrl714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Richko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felton Adams
Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 17, 2020

I wish the owner and sales manager wore masks inside the dealership. I had to ask the finance department director to put on a mask before I entered his office. More

by PEGKALISZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Connell, Mike Lorenzo
Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 17, 2020

Mark Hoover was an excellent salesman. Friendly, direct, honest and no nonsense. He listened to our requests and delivered us what we needed. He did not put any excess pressure on us. He helped us get what More

by Upton
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have Mark on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 16, 2020

Everyone was absolutely great. Very professional and took care of everything I need Also your courtesy car was clean and made available in a shot time. Loved staff More

by jberriosinil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman in service area was great , Steve Barakat, Danielle O'Connor
Nov 16, 2020 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 16, 2020

My Salesman John O’Connell has helped my husband and I lease 2 cars. He is so knowledgeable and patient with his customers. He provides information on a variety financial options to help us pick what work More

by tiger563
Recommend Dealer
Yes
Employees Worked With
John O'Connell
Nov 18, 2020 -

Rizza Cadillac Buick GMC responded

Hi and thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 16, 2020

Great customer service from the sales team up to the management. Offered me many options and helped me pick the best one to suit me and my family. More

by DAVID.HORVATH24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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