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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

June 25, 2020

The sales person(Kevin) was good there but once we got back he was very immature. Would not stop texting us and would be very rude! But Justin was amazing! More

by Soto5909
Recommend Dealer
No
Employees Worked With
Jason Barclay, Kevin Rosales
Jun 26, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback, Soto. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2020

John in service is the best, they take care of my truck with no problem when I have to bring my vehicle in for service. More

by INITA P.
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Rizza Cadillac Buick GMC responded

Hello and thank you for your kind words! John is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2020

Service was great andfast, I’m always satisfied with Service was great and fast, I’m always satisfied with their service. They’re very friendly and welcoming! I’m glad to do business with them! More

by SILVIASANCHMK
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Jun 26, 2020 -

Rizza Cadillac Buick GMC responded

Silvia, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2020

Danielle is ur TOP SERVICE PERSON.., She treats me like I'm the MOST IMPORTANT PERSON IN THE WORLD.... I enjoyed being waited on by her More

by msjoyneal
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 26, 2020 -

Rizza Cadillac Buick GMC responded

Hi Ms Joy and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Danielle is a great asset and we're thankful to have him on our team. We appreciate your business! J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2020

Everyone was great and hospitality was awesome I’m very happy with the truck and They call to check on how I was doing I would recommend them to all More

by AND.USA
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rizza , Jim Allegretti, Joe Uccardi, Mike Lorenzo, Danielle O'Connor
Jun 26, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2020

Danielle always under promises and over delivers. I enjoy the clean friendly environment that Tom, Danielle, and staff have created. Service is always prompt and courteous! More

by SchmuhlrRobett schmuhl
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Jun 26, 2020 -

Rizza Cadillac Buick GMC responded

Hello and thank you for your kind words! Danielle is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2020

I leased a Encore in 2017. The salesman we had was to interested in helping someone purchasing a car to be interested in my business. (Never even gave me a business card). Marty was just learning the More

by Diane P
Recommend Dealer
Yes
Employees Worked With
Finance was Justin. Excellent , Marty “Coach” Nowak
Jun 26, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review, Diane. We are very happy to hear that Marty could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2020

Service persons seemed very knowledgeable about my vehicle and did their best to help me with the repairs to my vehicle. Thanks to all there More

by greggorio0
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Rizza Cadillac Buick GMC responded

Greg, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2020

I went in for an oil change and tire rotation. I mentioned the radio station on the dashboard was skipping and irratic. The service woman said they would check it out. When I left, half way home I More

by Disappointed
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Rizza Cadillac Buick GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 22, 2020

Went there for only a oil change, told the service advisor that before service was performed but when they finished, I got a bill for $277. They did a radiator flush without my consent. That was highl More

by Jdglobalenterprise
Recommend Dealer
No
Employees Worked With
Mustafa Barakat , Steve Barakat
Jun 23, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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