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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

May 19, 2020

I was able to get my car in the shop and fixed the same day in a timely manner and was satisfied with work that was done More

by loricarpenter0
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
May 21, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 17, 2020

Buying a car should be less time consuming. This whole system needs to be streamlined. Need less sales people, more finance on a Saturday. Stay focused on the customer in front of you. More

by PEGMCWALSH
Recommend Dealer
Yes
Employees Worked With
Dan Choi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christen Dargan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
May 18, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. J.C Rocha- Business Development Manager- jrocha@rizza.com

May 16, 2020

The Buick service center is not well marked, but the Service was excellent. Making and getting an appointment was quick and easy. Waiting room is plain but adequate. Service writer John was excellent More

by chuck5318
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Rizza Cadillac Buick GMC responded

Chuck, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Rizza Cadillac Buick GMC's Service Department. J.C Rocha- Business Development Manager- jrocha@rizza.com

May 16, 2020

John Howard. A+ service. A+ communication. Handled an ongoing situation like a pro. Made each step easy an my wife and myself. Called each step. More

by jgknomad
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Rizza Cadillac Buick GMC responded

Hello and thank you for your kind words! John is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! J.C Rocha- Business Development Manager- jrocha@rizza.com

May 15, 2020

John O’Connell was very attentive to my deal. He provided great customer service and delivery of my lease. Thank you for your time John! More

by T. Henry
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell, Mike Lorenzo
May 18, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have John on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

May 15, 2020

My visit to the dealership was a refreshing experience. The salesman did an excellent job. Friendly, knowledgeable. Even the finance officer followed with the same More

by HAP131
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. J.C Rocha- Business Development Manager- jrocha@rizza.com

May 15, 2020

Joe met me at the door and I felt comfortable from then on. He explained everything about the car. Joe made sure that I was satisfied, and questioned if I had questions. Simply felt good to talk with him. More

by connie221
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Rizza Cadillac Buick GMC responded

Hello Connie and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Joe was there to provide you with such exceptional service! Thank you again and congratulations on your new car. J.C Rocha- Business Development Manager- jrocha@rizza.com

May 14, 2020

Great Customer Service. Service completed quickly and progress was given to me often offered a loaner when car was going to take longer great job More

by Marxfamily0314
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
May 14, 2020 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. J.C Rocha- Business Development Manager- jrocha@rizza.com

May 14, 2020

Friendly and courteous staff explained what was needed for service of vehicle and what would be needed the next time vehicle would be serviced, service was done in a timely manner More

by theduke540
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
May 14, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. J.C Rocha- Business Development Manager- jrocha@rizza.com

May 13, 2020

Was very pleased with my service. Your service staff is helpful, knowledgeable, and kind. They got my vehicle done quickly and efficiently. I would recommend them More

by Amy Tuttila
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat
May 14, 2020 -

Rizza Cadillac Buick GMC responded

Amy, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. J.C Rocha- Business Development Manager- jrocha@rizza.com

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