Rizza Cadillac Buick GMC

Love our new Encore! From the first moment we met Kevin, he was very pleasant to work with. He addressed our concerns and came through for us all the way, even checking ba From the first moment we met Kevin, he was very pleasant to work with. He addressed our concerns and came through for us all the way, even checking back to see that everything was done to our satisfaction. The dealership worked together as a team abiding by safety concerns for all during this pandemic. Clearly everything was sanitized, masks were worn, social distancing was followed. Norby (Bert) was a pleasure to deal with too! We have already recommended Rizza to our friends and explained the safety processes being followed during these trying times. Thank you, Rizza, More

Awesome and Professional Service When I bring my Encore in for service, I work with John Howard and I have nothing but an excellent experience. The control panel where the knobs are f When I bring my Encore in for service, I work with John Howard and I have nothing but an excellent experience. The control panel where the knobs are for heating and cooling fell off but still was functioning. We brought it in and they said instead of giving a loner car and going back and forth, they will fix it quickly. They had an entire new panel on hand and fixed it immediately. The clips had broke that kept the panel in place and they were completely replaced. With being in a pandemic and businesses being short-handed, Buick went above and beyond to get this fixed in less than an hour. I recommend any Buick owner to bring their vehicle to this location. The professionalism and work they do is top notch and I could not be any more satisfied. More

The service people extremely knowledgeable and very friendly they looked up the history of the car and told me what service was needed and what wasn’t friendly they looked up the history of the car and told me what service was needed and what wasn’t More

My greatest experience is with the service department. John always make me feel like family. My new salesman Joe Volturo is a wonderful hard working to please young man John always make me feel like family. My new salesman Joe Volturo is a wonderful hard working to please young man More

I have been a Rizza Buick customer for 7 years and they have yet to disappoint. I love the service department. Great group of guys. have yet to disappoint. I love the service department. Great group of guys. More

Danielle is a pleasure to work with. She helps me with all information I need. So pleasant and professional. I appreciate her so much. Thank you. all information I need. So pleasant and professional. I appreciate her so much. Thank you. More

The service department was very accommodating and quick . John Howard helped out and went above and beyond his job to make us happy. Thank you John Howard helped out and went above and beyond his job to make us happy. Thank you More

Great customer service as usual ! Our truck was brought in for a recall, and as usual the staff was very professional and courteous. They kept us updated step-by-step with the process. We will continue to in for a recall, and as usual the staff was very professional and courteous. They kept us updated step-by-step with the process. We will continue to use this Cadillac dealer for all needs regarding our truck More

John Howard’s optimal customer service and trusted recommendations are the reasons I continue to do business with Rizza Cadillac Buick GMC. Lisa M. Horne recommendations are the reasons I continue to do business with Rizza Cadillac Buick GMC. Lisa M. Horne More

Good service The dealership got me in and out for my oil change even though they have fewer technicians. Service is always good. Car wash a bonus. The dealership got me in and out for my oil change even though they have fewer technicians. Service is always good. Car wash a bonus. More