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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,701 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,701 reviews

February 23, 2020

Great deal! I purchased my first Cadillac from Napleton, but I purchased a brand new 2020 Cadillac from Rizza. My salesman was Tory and he took good care of my hu More

by cosmith1320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tory Bryant
Feb 25, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

February 22, 2020

We purchased a vehicle somewhere else because they had a better selection. But we have our cars serviced at Rizza because of the great customer service by Danielle. They checked our car over for any issues More

by jessejames1956
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Feb 25, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. J.C Rocha- Business Development Manager- jrocha@rizza.com

February 22, 2020

Excellent service explained everything took very good care of me I’m a long-time customer and that’s the reason everybody from the Porter to the service manager to the service writer are excellent highly More

by DUKESBEEF
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! J.C Rocha- Business Development Manager- jrocha@rizza.com

February 21, 2020

Didn’t take as long as I thought it was going to take. Nice and quiet and clean and efficiently operated. I would go back More

by ezaxess
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, David Casino, Danielle O'Connor
Feb 25, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. J.C Rocha- Business Development Manager- jrocha@rizza.com

February 21, 2020

Always treated like royalty at Rizza. Very professional and honest. Never tries to oversell you. dealership is very clean as well as the loaner. I have recommended Danielle to friends when buying a car or More

by MARYBETHSEXTON13
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Feb 25, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. J.C Rocha- Business Development Manager- jrocha@rizza.com

February 20, 2020

The service representative contacted me and informed me that there was a recall on my vehicle. She made a convenient appointment for the next day. The service department was prompt, courteous and effic More

by RENCLCA90
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! J.C Rocha- Business Development Manager- jrocha@rizza.com

February 20, 2020

You have the best service department ever. Danielle made sure all of my needs were taken care of. I shall return for my next service. Thanks for hiring her. More

by BBMALONE07
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Feb 25, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. J.C Rocha- Business Development Manager- jrocha@rizza.com

February 19, 2020

The services department provided timely and excellent customer service. Danielle was courteous and knowledgeable providing a clear understanding and solution for the mechanical problem. Thanks More

by Vanessa Martin
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Feb 20, 2020 -

Rizza Cadillac Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! J.C Rocha- Business Development Manager- jrocha@rizza.com

February 18, 2020

It was a great experience and we felt the process was efficient and easy to navigate. Mark was upfront, informative, and incredibly helpful. We love the car we purchased! More

by kristinannie
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. J.C Rocha- Business Development Manager- jrocha@rizza.com

February 17, 2020

Everyone went above and beyond! I have purchased many cars over the years and I usually dread it. Not my experience with Rizza Cadillac. From start to finish, every person I dealt More

by Debbie P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell, Mike Lorenzo, Juan Rocha
Feb 18, 2020 -

Rizza Cadillac Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! J.C Rocha- Business Development Manager- jrocha@rizza.com

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