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Rizza Cadillac Buick GMC

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
3,718 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,718 reviews

May 07, 2023

Friendly, professional and intent upon making the customer happy John Howard does a great job of follow-up More

by Barb
Recommend Dealer
Yes
Employees Worked With
John Howard
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May 10, 2023 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 06, 2023

Very friendly but expensive. My problem has not been. Strong odor. My 2nd time. Same problem More

by N.DIAZ0805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 06, 2023

Needed my Escalade repaired. It was done fast and correctly No Now you are pissing me off More

by kkarlson@ilautogroup.com
Recommend Dealer
Yes
Employees Worked With
Jim in service
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May 09, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 04, 2023

Great service. Everyone was friendly and helpful. Cost estimate and timing were accurate. Thank you! More

by Speed Racer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for the great rating! We're pleased that everything went well for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 03, 2023

Excellent service after the initial sales nonsense was stopped. I am very happy with the outcome and the car I went home and am enjoying. Joe is very astute. More

by GNARFLE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Rizza Cadillac Buick GMC responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 02, 2023

Jim Monahan is a great guy in service . He is the right person to have in service department. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 30, 2023

It was a very pleasant experience. The entire staff was very friendly and helped us thru the car buying experience! I would highly recommend this dealership! More

by cwagonblott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 30, 2023

Always Excellent service. Becky has valet pick up and drop off car. She always reminds me of service needs. More

by BOBBIEHOMER@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Becky
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May 03, 2023 -

Rizza Cadillac Buick GMC responded

I'm glad to hear that you are consistently impressed with the service we offer here at Rizza Cadillac Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 30, 2023

Had oil change and tire rotation. Jim also answered questions that I had. Work completed in timely manner. More

by Milook
Recommend Dealer
Yes
Employees Worked With
Jim Laas
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May 03, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 30, 2023

Friendly service but not too good with time estimates They said it would take 3 hours but it took closer to 5 hours More

by bigvee68@comcast.net
Recommend Dealer
Yes
Employees Worked With
John
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May 02, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for your great review. I do appreciate your patience with the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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