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Rizza Cadillac Buick GMC

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

August 29, 2022

From beginning to end the service and the service writer for completely poor will never bring car there again More

by Randyantes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2022 -

Rizza Cadillac Buick GMC responded

Randy, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Rizza Cadillac Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 29, 2022

This is a great dealership i went in for service and came home with a new car the saleperson Nilly K was good and the manager was great thanks for all of your help Pastor Jessie W. Lee More

by revjlee51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyssa Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy K, Mike Lorenzo
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Sep 01, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 29, 2022

I would have liked to had more information regarding the proper way to fill out the rebate form. More

by JOHNNYSANGSTER1007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2022 -

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 28, 2022

Great service and staff is friendly and prompt! Enjoy your staff helpfulnesses! Always a great experience More

by JONESD39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
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Aug 31, 2022 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 28, 2022

We were very happy with our service. They communicated with us every step of th way. More

by ECOSTELLO4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 28, 2022

My issue was quite unique! But they found it! That’s always a good thing! More

by Dmrottier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony service
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Aug 31, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 28, 2022

I have never been treated so rudely and disrespected as I was they day I took my vehicle in for oil change and tire rotation. I am so done with this dealership. More

by Donna Hames
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2022 -

Rizza Cadillac Buick GMC responded

Donna, we appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 26, 2022

Becky in the service department was FANTASTIC! She kept us updated on our CT5 Thank you Becky! More

by jjmiller6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
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Aug 29, 2022 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 26, 2022

I found the salesman Munir Nazer a pleasure to work with. However, I’m quite displeased with the Finance Manager, Bert Dutcher. In addition I found the car I purchased was over priced. More

by Dowensbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Munir Nazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2022 -

Rizza Cadillac Buick GMC responded

Dowensbell, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 25, 2022

My recent purchase was the second purchase made from Rizza. It was a pleasant experience. More

by MSCASSK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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