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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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June 19, 2021

Rizza has been a reliable service facility, doing a good job, explaining things well and being very friendly throughout the process. I highly recommend them. More

by DOUGTERPSRTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 18, 2021

My experience was great. The people in the service department were professional considerate, patient and kind. I left rizza confident and assured that my problem was resolved. See you soon More

by TSMITH3877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 22, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 18, 2021

Customer service was outstanding Becky one of the associates in the service department who check me in she is great she’s Outstanding she’s understandable she takes very good care of you she’s alw More

by glover3516
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2021

Excellent service advisor Danielle O Connor she made sure everything was fixed and working to my satisfaction. She also made sure we had a loaner available for the extended service visit More

by PATMIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 21, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2021

Danielle in the service department was very helpful she addressed my concerns in a timely manner then a timely manner. I look forward to coming back! More

by LISAVRITTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 21, 2021 -

Rizza Cadillac Buick GMC responded

Hi Lisa, and thank you for this great review! We're happy to hear that Danielle took care of you! They are a great asset and we appreciate all that they do. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2021

The best service I have ever get and treat you like a family member and I will be there at all times for my next service More

by Saddam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 21, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2021

Jim in service was a big help, handled a tire issue very quickly, let me talk to tech who showed me the tire in question,got car washed More

by Jake from Woodstock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review, Jake! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2021

Great Customer Service. Will definitely bring my car in for future work 🙂 John Howard Is the best service representative ever! He contacted me for every step of the way to get my car back running awesome. More

by VINCENTEVANS35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2021

Danielle in the service department is amazing. My car was taken care of quickly and I was not overcharged. Her customer service is above and beyond! More

by HANNA7876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 17, 2021 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for this glowing review of our service center, Hanna! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 14, 2021

Excellent service from the original appointment to the car loaner the customer service is top notch what nice service experience and promised to finish when expected More

by PI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti
Jun 16, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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