Rob Sight Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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2017 F-150 Lariat We just purchased a 2017 F-150 Lariat from Keith Koeingsdorf. We enjoyed working with Keith. We ordered our 2017 truck in July and it finally arrive We just purchased a 2017 F-150 Lariat from Keith Koeingsdorf. We enjoyed working with Keith. We ordered our 2017 truck in July and it finally arrived at the end of December. Since we live in Neosho Missouri we could not get the truck until January and were delayed by the ice storm. Finally got the truck on January 20. Keith worked with throughout the process. Keith was great to work with. More
Excellent service experience again I have a 2000 Ford Expedition and I use your service department even though there are other Ford dealerships closer to my home. Craig does a great job I have a 2000 Ford Expedition and I use your service department even though there are other Ford dealerships closer to my home. Craig does a great job explaining the service I need and the service that I need to consider in the future. On this visit, the service tech evaluated my front end for an issue I had, checked a number of things, found the issue and resolved it. I never feel like the service department is pushing service I don't need. That gives me confidence when there are issues that need to be fixed. Thanks Craig! More
Excellent Service Department, just like the sales department Very professional, efficient and friendly. I like coming to Rob Sight Ford for service because they care. They show an interest in making me happy a Very professional, efficient and friendly. I like coming to Rob Sight Ford for service because they care. They show an interest in making me happy and satisfied. Not many places truly care and follow through today. But Rob Site Ford does. More
Like a BOSS! I had check the prices of several dealerships, Ford and others, for over a month. I drove the lot at Rob Sight a couple of times before and was impre I had check the prices of several dealerships, Ford and others, for over a month. I drove the lot at Rob Sight a couple of times before and was impressed with the inventory and the unique showcasing of the entire lot. This time, I took my wife (car was for her) and we "walked the lot" a few minutes and this real friendly guy comes over and strikes up a conversation about the nice day we were having. I made not of his large, physically-fit stature and he told me a little story "sporting" school days and explained why he wasn't playing TE for the Kansas City Chiefs (we can never have too many talented TEs). So the conversation shifted to the cars we had been looking at and centered on one $27K Escape. I asked questions - he asked a lot of questions. I chiseled him down to what I thought was the best price I could possibly get. I thought for sure he would get the price back up closer to the sticker price at some point - instead he got me another $1000 off the the negotiated price: $500 Ford Loyalty and $500 Military. The dude's name is Cole Fergus, and he got me the best deal in town (by about 1200 bucks!) - like a BOSS! More
Complementary Coffee, Snacks and Big-Screen HDTV I drove up to the Service Entrance and the door opened automatically to a nicely heated welcome garage. Erik Davidson was standing there waiting for m I drove up to the Service Entrance and the door opened automatically to a nicely heated welcome garage. Erik Davidson was standing there waiting for me and greeted me with a smile. He then invited me to some hot coffee (Great designer coffee options), a snack and comfortable waiting room with the 2017 Presidential Inauguration. While waiting, I checked out the showroom and was greeted by Cole Fergus who gave me a tour of the cars there (great deal there on a 2017 Fusion) and made the wait go by quickly. Best part: My bill was $12.00 for the good service. Damian Biondo performed the multi-point inspection (99P0 and the MO Vehicle Inspection (MVI) and left my car clean and did not change my seat/steering/mirror/radio settings (like some service guys do). Thanks, Rob! More
Rob Sight Service Professional, Knowledgeable, Courteous, Accommodating. What else would anyone want? Every Dealer should have a Service Department like Rob Sight. Professional, Knowledgeable, Courteous, Accommodating. What else would anyone want? Every Dealer should have a Service Department like Rob Sight. My Salesman, Gary , was just as excellent ! More
Customer service second to none! Gary was the perfect salesperson for us. He listened to our needs, contacted us when appropriate and assisted us in getting the exact vehicle we reque Gary was the perfect salesperson for us. He listened to our needs, contacted us when appropriate and assisted us in getting the exact vehicle we requested. He did not harass us with unrequested communication, and provided us with information in a timely fashion. He understood our time restrictions in getting things accomplished (my husband works in CA and is only home every other weekend) and worked with us accordingly. Most importantly, his delightful personality and wealth of experience with his years in the business place his customer service second to none. More
Great experience Super friendly and helpful- worked with us in person and over the phone to help us iron out our purchase. Held our car for a week while we got everyth Super friendly and helpful- worked with us in person and over the phone to help us iron out our purchase. Held our car for a week while we got everything together. More
Refreshing experience As smooth as can be. Michael greeted us upon arrival and let s inspect and test drive the vehicles we were looking at. Very relaxed and low key atmosp As smooth as can be. Michael greeted us upon arrival and let s inspect and test drive the vehicles we were looking at. Very relaxed and low key atmosphere. Had to wait a little to get in to the financing process but once their everything was explained very thoroughly and there was no pressure to buy anything extra. Vehicle was priced very competitively. Our car came from an auction and was an exceptional value. More
Great Experience The staff I worked with made this a Great car buying experience. They were very, helpful, friendly, knowledgeable and efficient. Awesome customer serv The staff I worked with made this a Great car buying experience. They were very, helpful, friendly, knowledgeable and efficient. Awesome customer service! I will definitely continue to business here & recommend to others. Thank you very much! More