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Rockland Chrysler Dodge Jeep RAM
Nanuet, NY
4,686 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork.
Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,687 reviews
May 08, 2024
I had a great time. The service department is really lovely. Kevin Leahy was very helpful. I would go back. The service department is really lovely. Kevin Leahy was very helpful. I would go back. More
by ZANE6
Verified Customer
Helpful May 08, 2024
Our concerns were addressed and all repairs were completed. We were advised and updated as to more work to be done, They were the best completed. We were advised and updated as to more work to be done, They were the best More
by susan
Employees Worked With
May 08, 2024
Hands down the BEST car buying experience we've ever had. Everything about this dealership is A+ (from courtesy to convenience and well beyond) cannot say enough positive things about OLIVER - we not only wa Everything about this dealership is A+ (from courtesy to convenience and well beyond) cannot say enough positive things about OLIVER - we not only walked away with a dream car but a kind, caring and treasured (new) friend! Oliver is an invaluable resource, incredibly knowledgeable and truly an expert in his field! Go see him today! Thank you for everything Oliver! More
by HITJACOB
Employees Worked With
May 07, 2024
This dealership will invent repairs for astronomical money. Very shady and untrustworthy. They will try to rip you off. This is the email I sent to the dealer customer service rep detailing my experienc money. Very shady and untrustworthy. They will try to rip you off. This is the email I sent to the dealer customer service rep detailing my experience. Good morning Vic, I have purchased a brand new 2020 Jeep Grand Cherokee High Altitude and a brand new 2021 Dodge Durango RT from this dealership as well as my stepson purchasing a brand new Jeep Wrangler and a used Dodge Durango. This was my first experience with the service department. I can say from word of mouth I have heard nothing but bad things and my experience was no different. I brought my 2021 Dodge Durango in for two recalls, a check engine light and high beams that would not turn off when a car was approaching from the opposite way. I tried to make an appointment a few months ago but was told I would not be offered a loaner car and had to pay $300 if the repair was not covered. I was not too happy about being denied a loaner car since I only have one car and two of the issues were recalls. I had to wait to have it repaired until I brought it in last Friday May 3. I dropped the truck at 7:30 AM and heard nothing about the repair all day so I decided to call at around 2:30 PM. After calling every extension twice, someone finally picked up the phone. They got my representative Kevin Bishop on the phone. He had no clue what was going on so he said he would call me back in 30-45 minutes. 2 hours later, I decided to call back and went through the same nonsense to get him on the phone. I was told by him the whole intake system was dismantled and the sensor was missing. The cold air intake is a KN Cold Air Intake, the same exact one as the Mopar cold air intake. It even says on the web site it will not void the warranty(attached.) The only thing that could have possibly happened is the hose clamp loosened where it attaches to the throttle body and the hose disconnected and somehow the sensor came out. I asked Kevin how much it would cost to fix and I was told $1,600. I was told everything needed to be replaced. Now I would be ripped off and have no car for the weekend. I knew the intake system was in perfect shape. I asked for just the sensor to be replaced, a $20 part that took me literally 3 minutes to replace on Sunday morning. I was told this could not be done. I told him to put whatever he took apart back together and I would pick up the vehicle. I was forced to pay over $300 and my vehicle wasn’t even fixed. I’m well aware these people are paid commission for the repairs they sell so I’m sure this $1,600 sham repair would have been a nice easy pay day. I heard on the phone message that I listened to 20+ times while trying to get someone on the phone that this dealership was under a new ownership. I hope this is not how you plan on doing business because word of mouth is a lot more costly than a conman trying to sell a fake job for $1600. My vehicle is fixed no thanks to the “tech” and the “representative.” It cost me $20 for what I was told was a $1600 “job.” I have spent a lot of money in this dealership and to say I’m pissed is an understatement. This was the feeble response: Mike, Unfortunately, the dealer cannot warranty nor cover an aftermarket part...I suggest you talk to whoever installed it. Vic Niosi More
by MIKEACHE
May 07, 2024
From start to finish i must say very gracious people very appreciative of my business even though it was not a very expensive car or transaction. In particular, the sales manager and my immediate sales pers appreciative of my business even though it was not a very expensive car or transaction. In particular, the sales manager and my immediate sales person, Ada Cruz was very attentive to my requests to see various vehicles and educated me about the jeep automobiles. Which I appreciated very much.. i found her to be an amazing and caring professional. Very knowledgeable and not pushy . I will refer others to this dealership and in particular, to these individuals! More
by TREBORDON
Employees Worked With
Ada cruz
May 07, 2024
Excellent experience. Fast service and very transparent. Got a two recalls done and had the car back quickly. Kevin was a great help Fast service and very transparent. Got a two recalls done and had the car back quickly. Kevin was a great help More
by Joe H
Employees Worked With
Kevin (Service dept)- 5 stars
May 07, 2024
Andrew Gordon was a great sales person and I got exactly what I wanted coming in with huge savings at end what I wanted coming in with huge savings at end More
by KRIS4419
May 06, 2024
Joeluis was super attentive and patient with my transaction. I decided to purchase my jeep that he leased to me about 3 yrs ago. He ensured my paperwork was all completed before I arrived to the de transaction. I decided to purchase my jeep that he leased to me about 3 yrs ago. He ensured my paperwork was all completed before I arrived to the dealer so that no time was wasted. Chris the finance manager was also very knowledge and thorough with explaining the paperwork and ensuring I knew what to expect after the transfer from lease to finance would occur. Everyone’s friendly at the dealer from the moment you walk In. Thanks guys for the seamless transaction! More
by Lucyc
May 06, 2024
Excellent service. Would recommend this dealer to everyone. No appointment took me in at 7:30 Saturday and out by 9:30 Would recommend this dealer to everyone. No appointment took me in at 7:30 Saturday and out by 9:30 More
by alex@eagleoneroofing.com
May 05, 2024
Very efficient service and friendly sales people. I would do further business with this dealership. I would do further business with this dealership. More
by zoo54sel
Employees Worked With
