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Rocky Mountain Auto Brokers

Colorado Springs, CO

4.4
2,204 Reviews
Our goal is to make your car buying experience the best possible. Rocky Mountain Auto Brokers virtual dealership offers a wide variety of used cars conveniently located in Colorado Springs, CO. If you are looking to purchase your dream car, you have come to the right place! At Rocky Mountain Auto Brokers, we pride ourselves in being the most reliable and trustworthy Pre-Owned dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! To Schedule Your Service Appointment Now Click Below ! https://www.rockymountainautobrokers.com/xtime.htm
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4912 Carrera Pt

Colorado Springs, CO

80923

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Showing 2,204 reviews

October 26, 2022

Muchas gracias por ayudarme a adquirir mi carro fue una atencion personalizada y muy rápida More

by Camilo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lex Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Gonzalez
Oct 26, 2022 -

Rocky Mountain Auto Brokers responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rocky Mountain Auto Brokers. We look forward to having you as one of our valued customers for many more years to come! Sylvester Hagan General Sales Manager (719) 477-9009

October 24, 2022

Bitter taste after waiting over 2 hours for a cash deal to close. Sad to say won’t be buying here again More

by ddevinny
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan
Oct 28, 2022 -

Rocky Mountain Auto Brokers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sylvester Hagan General Sales Manager (719) 477-9009

October 24, 2022

This is and was by far the worst dealership and customer service I've ever received. It all started off with a lie. They advised me that when the bank called me to verify information to tell them I made a d More

by deedorsey4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocky Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan
Oct 28, 2022 -

Rocky Mountain Auto Brokers responded

Dee, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sylvester Hagan General Sales Manager (719) 477-9009

October 23, 2022

Charles was awesome to work with! No pressure, had lots of options in our budget! Rocky Mountain Auto dealers the place to purchase a car!! More

by Offcenter designs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
Oct 23, 2022 -

Rocky Mountain Auto Brokers responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sylvester Hagan General Sales Manager (719) 477-9009

October 23, 2022

Chuck was fun and very easy to work with in making my new purchase. So excited to getting to know my new Lexus More

by Pittsmafia5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
Oct 23, 2022 -

Rocky Mountain Auto Brokers responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Sylvester Hagan General Sales Manager (719) 477-9009

October 21, 2022

Jesus was a wonderful salesman, very helpful and funny! ! The dealership is wonderful also., we went in for one car and bought two. This was our second purchase from them, highly recommended. More

by JNNGRAHAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schwebke, Jesus Gonzalez
Oct 23, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for your business and this review. We're happy to hear Jesus and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sylvester Hagan General Sales Manager (719) 477-9009

October 20, 2022

Everything was done well and your waiting room was very comfortable. Your Assistant Service Manager was very professional More

by racapease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryce Teller, Brianna Martinez
Oct 21, 2022 -

Rocky Mountain Auto Brokers responded

Thanks for sharing about your experience with Rocky Mountain Auto Brokers. We appreciate your business and hope to see you again soon! Steve Zornacki Service Director (719) 651-2780

October 18, 2022

I got a detailing done. It was very well done and they washed the outside too. I don't remember that being part of my package. However, mine took all day to do. It was on ok More

by JRowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Oct 19, 2022 -

Rocky Mountain Auto Brokers responded

We're sorry to hear that you didn't have the best experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your full name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Steve Zornacki Service Director (719) 651-2780

October 14, 2022

They did a good job getting me in the only thing is the new key I got doesn’t work so will have to go back More

by BRENDAFIELDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Oct 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to share your feedback with us, Brenda. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Steve Zornacki Service Director (719) 651-2780

October 14, 2022

highly recommend Rocky Mountain auto service to anyone that is in need of service for their vehicles!!!!!!!!!!! They are extremely trust worthy they are extremely proficient in service of any type of vehi More

by Jrat640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce teller, Brianna Martinez, Darwin Mcintyre
Oct 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Steve Zornacki Service Director (719) 651-2780

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