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Big Star Hyundai

Friendswood, TX

4.2
6,795 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,795 reviews

November 30, 2025

Terrible experience and I'm a repeat customer will not every do business again with hyundia dealership in Friendswood Texas More

by JULIOE8788
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Ram
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2025

They do a good job but they push for a lot of extra work that according to the manual is not necessary More

by Krun16
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2025

It's came a long way for a while I was considering switching to another dealership because the customer service was poor and felt very unorganized but now that has improved drastically my only complai More

by clint.loomer
Recommend Dealer
Yes
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Davila
November 28, 2025

They disconnected something on my camera so now I had to make another appointment to have it checked out. Another day waiting for something they messed up. UGH!!! More

by Jaime garrett
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I don’t remember anyone’s name.
November 28, 2025

Bryan demonstrated exceptional professionalism, and the service he provided for me and my vehicle was outstanding. I sincerely appreciate the quality of his work. More

by salasmax88
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Bryan Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2025

Very professional, on time, diligent, I was pleasantly surprised. This was my first visit and I am vey impressed More

by Cerecaba
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2025

Great service was courteous and prompt with updates. She kept to the scheduled and was respectful when i said that we just do what was scheduled. Explained the things needed to be done for the car but u More

by jeromebalisnomo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jacinda Woods
November 28, 2025

Everything took 2-3 times as long as necessary. Several times errors required redoing paperwork Bad experience all around More

by Dlbecker13
Recommend Dealer
No
Employees Worked With
Tim, finance, management reps
November 26, 2025

Good but make a post some customer would know about discounts: veteran AAA Advantage Care More

by Sis Mavis
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vasquez
Nov 28, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your feedback means a lot to the Big Star Team and will be used to improve customer visits. We look forward to serving you again soon.

November 25, 2025

Had car serviced did not go over invoice or discuss upcoming needs all was pay and go for the service More

by j_c_pritchett
Recommend Dealer
No
Employees Worked With
Paul Davila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Davila
Nov 26, 2025 -

Big Star Hyundai responded

Thank you for allowing us the opportunity to be of service to you and for taking the time to provide feedback regarding your recent service experience. We sincerely apologize that our team did not take the necessary time to review the invoice with you and discuss any future maintenance needs for your vehicle, as we strive to ensure every customer leaves fully informed about the work completed and any proactive steps they can take for their car's well-being. We will address this immediately with our service team to reinforce the importance of these discussions and ensure all essential information, including upcoming needs, is communicated clearly before payment is processed. We appreciate you bringing this to our attention so we can improve our service process for all our valued customers. Please reach out to me directly at kohly@bigstarhyundai.com and I would be happy to review the completed services and any recommendations with you personally. Kohl Young, Service Director.

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