Roseville Toyota

Mike Jaquez was patient and calm as I decided which Corolla Hybrid model I wanted. Then he spent considerable time trying to meet our offer for the new Corolla. I felt he wanted to make the sale by mee Corolla Hybrid model I wanted. Then he spent considerable time trying to meet our offer for the new Corolla. I felt he wanted to make the sale by meeting our price as close as possible. We were in good hands More

As always, it was a very good experience. Logan was a pleasure…friendly, knowledgeable and professional. Logan was a pleasure…friendly, knowledgeable and professional. More

I bought my car from this Toyota dealership and while a few things were needed to repair was done quickly and I have never taken my car anyplace else. I feel they are trustworthy and have my concerns cove few things were needed to repair was done quickly and I have never taken my car anyplace else. I feel they are trustworthy and have my concerns covered. More

Best experience I’ve had with any dealership I’ve ever been to by far! Dung Le went above and beyond to help me find a car that would meet all my needs. He’s the only car salesman that has ever followed u been to by far! Dung Le went above and beyond to help me find a car that would meet all my needs. He’s the only car salesman that has ever followed up when he said he would, provided other car options when I wasn’t finding what I was looking for, and treated me like a human. I’ve had experiences in the past with salesman who just wanted to make a sale but Dung is there to serve. He actually cares to provide a great experience and to treat others with respect. If you’re reading this Dung, thank you!! Big thanks to Gerry Fuller as well! He too went above and beyond to make our experience great. I appreciate all the time and effort he put into making sure we got what we needed. Dung and Gerry made us feel valued and heard. I will definitely refer friends and family to see them. Also, thanks for all the laughs! Both men are hilarious! More

Usually very busy, yesterday not at all. Early morning service appt, for 10k standard service. In past, even when service is packed with arrivals, has taken about an hour. Tons of guys at in Early morning service appt, for 10k standard service. In past, even when service is packed with arrivals, has taken about an hour. Tons of guys at intake, hardly any to intake. Yet took right under 2 hours, had to eventually ask what the heck. Employee said it just came up on computer as ready, checked me out, then when I went out to get car, I am told car not ready, have to check out couple more things. Went back in to say what up? He says what? He goes over to check out, comes back in my car. Appreciate that guy. But seriously, definitely slow day in Service. Why so long, why confusion at pick-up, why incorrect info told to me from pick-up, blah blah. When scheduling standard service, always told about an hour. What happened yesterday? And of course I heard other customers saying same thing..all complaining over 2 hours, and all same same same. More

Quality of service is amazing. Everything from check in process to picking up the vehicle! Everything from check in process to picking up the vehicle! More

My family and I always have the best experience at Roseville Toyota. The staff are extremely accommodating and attentive to our needs. Additionally, I would like to commend Chris Martinez for his serv Roseville Toyota. The staff are extremely accommodating and attentive to our needs. Additionally, I would like to commend Chris Martinez for his service. He goes above and beyond and is a big reason why we continue to come here year after year. More

Went to purchase a truck for my son. Very deceptive dealership said a truck was ready come in and make a deal. Drove four hours looked at it and it wasn’t clean or been through a smog. Very deceptive dealership said a truck was ready come in and make a deal. Drove four hours looked at it and it wasn’t clean or been through a smog. Salesman William Garcia said it’s a formality they’ll have it cleaned up and pass smog before we finish the paperwork on the purchase. Waited all day wouldn’t pass smog. Was told it would be ready the next day or they would deliver it to my home. Next day still no smog pass, went home… found out my cash offer was withdrawn from my checking account. Long story short this went on for 4 days before I requested my funds back. Dealership GM said it would take me 5-10 days to refund my purchase??? this is not a honest ethical dealership….they’ll do anything to make a sale even lie. Don’t trust this dealer. More

I bought a 2015 Tundra from Roseville Toyota. We negotiated a price and they presented paperwork that added another $10,000 to upsell warrantys, ceramic coating, upholstry protection and other m We negotiated a price and they presented paperwork that added another $10,000 to upsell warrantys, ceramic coating, upholstry protection and other misc upsells. I declined all the upsells. The vehicle came with a 60 day warranty. After driving 2 days and putting about 60 miles on the truck I discovered an intermittant shimmy/ vibration at about 60-65 mph. I took it in to have them eliminate the vibration. They had it all day, then reported the shimmy was caused by aftermarket tires and wheels & any balancing would only be temporary and would not be covered by warranty. They charged me $209 to diagnose & recommended having them install factory tires and wheels for only another $2700. I feel violated and will not be returning to this dealership. Was a very uncomfortable experience. More

Have to say the staff was very nice they have to sue the whole process whole process More