Roswell INFINITI of North Atlanta

Good and honest service My service technician was friendly and knowledgeable. He recommended service that was needed, nothing else. My car was ready before than expected. I h My service technician was friendly and knowledgeable. He recommended service that was needed, nothing else. My car was ready before than expected. I had an overall great experience. More

Great service! My service was friendly and quick! My kids especially liked the snacks and the play area! Best of all, I had a coupon for a discounted service! My service was friendly and quick! My kids especially liked the snacks and the play area! Best of all, I had a coupon for a discounted service! More

Dishonest and Rude Customer Service in the Roswell Infinity of North Atlanta's Service Department. If I could I would choose 0 stars, First of all, other Infinity Ser Customer Service in the Roswell Infinity of North Atlanta's Service Department. If I could I would choose 0 stars, First of all, other Infinity Service Departments in the areas, such as, Kennesaw, Marietta, and Atlanta have a free of charge standard diagnostics. Roswell charged $160-$195 and they wouldn't match the other Infinity Service Department no charge. The Service rep person was very rude when asked to put a sticker, inside vehicle, showing when to get the next oil change. Part of the service, is the exterior wash. My car was already clean, prior to bringing it, and there were tons of water spots left on the vehicle. Lastly, he was so bothered with us that he walked away mumbling out loud and I felt like he didn't want us to come back ever. After all said, my vehicle only needed an oil change and clearing of the codes, and my bill was approx. $250. I will never return to Roswell Infiniti of North Atlanta. More

105K maintenance Worked with Mark to have all the appropriate maintenance performed on my M37. He made sure the vehicle got exactly what it needed and was running like Worked with Mark to have all the appropriate maintenance performed on my M37. He made sure the vehicle got exactly what it needed and was running like a champ when it left. The vehicle has been great and drives so much better now. I feel confident that the money invested will take my vehicle so much farther into the future. Thanks again for making the experience easy and providing me the confidence in your service department as they do great work, I'll be back. Thank you! Robert More

Awesome buying experience! Elizabeth was an absolute delight, knowledgeable and very professional. She kept us informed every step of the way. She genuinely wanted us to be hap Elizabeth was an absolute delight, knowledgeable and very professional. She kept us informed every step of the way. She genuinely wanted us to be happy with their service and our purchase. More

An absolutely amazing experience! I was buying my second car looking for a used Honda CRV and found exactly what I was looking for at this dealer. From the first time I called them to the second I wrote the car looking for a used Honda CRV and found exactly what I was looking for at this dealer. From the first time I called them to the second I wrote them a check the process was easy and simple. My salesman Rushdi (Rusty) Rabia told me everything I needed to know and answered all the questions I had. He even helped me through the test drive on how to test if the vehicle was right for me. I would have no hesitations about purchasing from this dealer again. I went out the door with an amazing vehicle and 2 yr warranty all under budget! More

Positive experience! My car was making a "strange noise" when turning at low speed. I emailed Bruce Scott about it, and he set me up with Chris to get it fixed. Chris ha My car was making a "strange noise" when turning at low speed. I emailed Bruce Scott about it, and he set me up with Chris to get it fixed. Chris had a loaner driven out to me at work (about 1.5 hours away) and let me borrow it while they took a look at my car. It turns out, the noise was coming from the runflat tires. Despite being a well-known problem with self-supporting runflat tires, I had no idea this was such a common occurrence (I never used runflats before). Chris had my car checked out anyway, explained everything to me, and got my car back to me the next day with a $0.00 bill. Although I feel like an idiot, Bruce and especially Chris deserve a lot of credit here. They were very professional and didn't even laugh at me! I'm an idiot, but these guys are not. All jokes aside, my experience with this service department was extremely positive. More

Awesome Family Dealership !!!! The Staff Roswell Dealership very professional and Welcome us to the Infiniti Family 2019 QX80. Test drove Salesman Mr. Burns each Ride got Better ! The Staff Roswell Dealership very professional and Welcome us to the Infiniti Family 2019 QX80. Test drove Salesman Mr. Burns each Ride got Better !! Thank you Guys the Ride from Newnan Ga to Roswell was the Best !! TeamJenkins More

Professional and they listen I found Roswell Infiniti of North Atlanta to be an excellent dealership to work with. What I was most impressed with was when he asked what I was loo I found Roswell Infiniti of North Atlanta to be an excellent dealership to work with. What I was most impressed with was when he asked what I was looking for and I told him, he didn't try to steer me away into something I wasn't looking for. We went right to the specific model I was most interested in and he assured me through facts, figures and his experience that it the model I wanted most was a great choice. Dominic is clearly very customer-centric and made sure I was comfortable with everything along the way. Financing was very quick and straight forward, something I never thought I would say about a dealership. Couldn't have taken more than 30 minutes in finance - that's a first for me. We are in the market for another car within the next 12-24 months and we will definitely be visiting Roswell Infiniti of North Roswell and I'll be asking for Dominic again. Thank you to a terrific team. More

Sean Kashani He went over and beyond to help me get a new car. We were having difficulties at first getting my auto loan financing. I left out with decent interest He went over and beyond to help me get a new car. We were having difficulties at first getting my auto loan financing. I left out with decent interest and no money down. More