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Rountree Moore Nissan
Lake City, FL
1,128 Reviews
If ever there was a team that truly cared about your automotive needs, it’s obviously our friendly staff. Our Nissan dealership strives for premium customer service that extends from the sales floor and finance office to the parts department and service center. We know that you have choices when seeking out Nissan finance offers, auto repair, or new and used cars. Thank you for choosing us – you won’t regret it.
Stop in today at our car dealership in Lake City, FL, to see our extensive inventory of new, used, and certified pre-owned vehicles and meet our awesome team. We are pleased to serve you and serve you well with high-quality sales, auto repair, and finance services. Contact us today to learn more about how we make customer service our top priority at our Nissan dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,128 reviews
June 12, 2022
Honest and more than fair. Over the internet, they honored the KBB trade in value of my truck. They DID NOT add and unexpected costs/fees to the vehicle I wanted AND, because Over the internet, they honored the KBB trade in value of my truck. They DID NOT add and unexpected costs/fees to the vehicle I wanted AND, because I live within 150 miles of their dealership, they delivered my new vehicle, completed the paperwork at my house, and took my trade back with them…on a SATURDAY! From first contact to receiving my vehicle at home took less than 12 hours. I’ve bought several new vehicles over th past 30 years. I’ve experienced all the games that slimy salesmen play. This, by far, was the easiest, most pleasant dealership experience I’ve ever had. I would recommend this dealership to anyone looking for a fair, honest and pain free deal. Steve in Tampa More
by Hermitns
Employees Worked With
Jennifer Jones, Cierra Napier
June 12, 2022
James was awesome to work with. Car buying can be very stressful but James walked us through every step. He even went out of his way to explain the additional charges. Honesty is Car buying can be very stressful but James walked us through every step. He even went out of his way to explain the additional charges. Honesty is very hard to find in the auto industry. James nailed it! Highly recommend this dealership! They have earned my business for years to come. More
by karl.morneau
June 11, 2022
JCOBI IS AN AWESOME ASSET FOR YOUR COMPANY. HE GREETED US PROFESSIONALLY WITH A BEAUTIFUL SMILE. THANK YOU JCOBI FOR YOUR KNOWLEDGE AND LAUGHS. YOU MADE OUR EXPERIENCE THE BEST ONE WE HAVE HAD HE GREETED US PROFESSIONALLY WITH A BEAUTIFUL SMILE. THANK YOU JCOBI FOR YOUR KNOWLEDGE AND LAUGHS. YOU MADE OUR EXPERIENCE THE BEST ONE WE HAVE HAD IN PURCHASING A VEHICLE. DEFINITELY WILL RECOMMEND OTHERS. ALSO BYRD WAS HELPFUL AS WELL AND THE FINANCE GUY WAS GREAT, QUICK AND TO THE POINT. THANKS AGAIN!!! More
by yooneek75
Verified CustomerJune 11, 2022
Lied to me and told me I would have 90 days before I pay for my vehicle but it was only 45. Then when I call them they don’t answer my calls or texts. for my vehicle but it was only 45. Then when I call them they don’t answer my calls or texts. More
by daylis96
Employees Worked With
Other Employees :
Andre Byrd, Preston Somerset, Curtis Moore, Larry Barker
June 08, 2022
We had a very pleasant experience with James Louden and the rest of the re at Rountree Nissan. James’ level of Customer service far exceeds anything we’ve dealt with in our previous buying experiences! the rest of the re at Rountree Nissan. James’ level of Customer service far exceeds anything we’ve dealt with in our previous buying experiences! More
by Joseph Garner
Employees Worked With
Andre Byrd, James Louden, Larry Barker
June 07, 2022
Purchasing the car was amazing. Our salesman did everything g he could to get us in our dream car. We purchased on a Sunday, and because of that the detail shop was not open. We mad Our salesman did everything g he could to get us in our dream car. We purchased on a Sunday, and because of that the detail shop was not open. We made plans with him that day to bring the car back the next Friday and leave it for the weekend to have it detailed. Fast forward to the next weekend, we dropped the car off on Friday and told them we would be back on Sunday to pick it up. We got there around 12:30 or 1 on Sunday, and my car had not been detailed. It was there for 48 hours, and they weren’t able to detail it. When we got there, they knew I was mad. So they said “we can have it done in 20-30 mins. First off, it was Sunday. How could they get it done that day but not the past Sunday? Second, it’s an expedition max. How in the world can they detail that and do it GOOD in 20-30 mins? Third, we used out gas to drive from Valdosta to Lake City, also having to use gas in my dads truck so that I could be followed to drop off the Max and then be taken back to get it. I’m not using my gas to go down there again for a 20 min detail, but I do feel like I should be reimbursed for the wasted gas AND the money I am about to spend on a detail. Gas isn’t cheap and neither is a detail that I have to pay for out of pocket, one that I shouldn’t be paying for. More
by Charles and Shanna
June 02, 2022
Most helpful in working my trade into a acceptable and affordable deal. Mr. Maxwell and Lloyd were great to work with. affordable deal. Mr. Maxwell and Lloyd were great to work with. More
by Mmmchargue
June 01, 2022
Very friendly went out of their way to make sure that you are comfortable Curtis Moore he was a very good salesperson and mr Lloyd. He was wonderful also real good care of me keep the good work up are comfortable Curtis Moore he was a very good salesperson and mr Lloyd. He was wonderful also real good care of me keep the good work up More
by Kaia
Employees Worked With
Curtis Moore
June 01, 2022
Good service, friendly sales man, finance officer explained everything about the finance, added some gap coverage explained everything about the finance, added some gap coverage More
by christinea10
June 01, 2022
Super friendly and professional. They worked with me for a week until we finally found something that would carry the amount I was upside down on my trade in. Continued to make sure They worked with me for a week until we finally found something that would carry the amount I was upside down on my trade in. Continued to make sure I was happy and comfortable. Even went so far as to offer my kids snacks while we waited. More
by Yami162
Employees Worked With
Daniel Roper, Devin Galloway, Nick Ruggiero, Cierra Napier, Larry Barker
