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Royal Automotive
Vestavia Hills, AL
1,058 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,058 reviews
July 14, 2023
I had the best experience at Royal Automotive, and I can’t say enough great things about my experience! Everyone that we came in contact with was super friendly. Carter was very kind and listened to wha can’t say enough great things about my experience! Everyone that we came in contact with was super friendly. Carter was very kind and listened to what I was looking for in a vehicle. He was extremely helpful and ultimately helped me get the best car at the best price! More
by Rachael Green
Helpful July 12, 2023
Allen was very helpful with all aspects of my purchase of the Volvo XC40. He made sure to explain all features and answer any questions for me before I drove off the lot. the Volvo XC40. He made sure to explain all features and answer any questions for me before I drove off the lot. More
by bamazills
Employees Worked With
June 23, 2023
Carter was wonderful to work with! He was so helpful, kind and answered all of our questions! It was a smooth process and I’d definitely recommend Royal! He was so helpful, kind and answered all of our questions! It was a smooth process and I’d definitely recommend Royal! More
by bakeragm0821
Employees Worked With
June 17, 2023
Carter Ward was a pleasure to work with! His friendliness and professionalism made the entire process easy and stress free. We had to wait a few weeks for the vehicle to arrive and he kept His friendliness and professionalism made the entire process easy and stress free. We had to wait a few weeks for the vehicle to arrive and he kept us updated regularly on the status of delivery. We sat in the car while all the features were explained and demonstrated in depth. The paperwork was ready, explained clearly, and processes quickly. We look forward to buying from Carter Ward in the future. More
by tddollar
Employees Worked With
June 16, 2023
We had a really good experience with the knowledgeable staff at Royal Automotive. Carter Ward made us feel welcome and helped make the process smooth. staff at Royal Automotive. Carter Ward made us feel welcome and helped make the process smooth. More
by klatchley40
June 06, 2023
Carter was great to work with. I picked up my Jetta today and it drove great on my 1 hour drive back home. I hope to get great service out of this car. I picked up my Jetta today and it drove great on my 1 hour drive back home. I hope to get great service out of this car. More
by bruce42
Employees Worked With
May 27, 2023
Carter was great to work with! Highly recommend him and his Royal dealership! So happy with our purchase! Highly recommend him and his Royal dealership! So happy with our purchase! More
by Mcbushnell
May 23, 2023
Carter was a pleasure to work with. I found him to be honest and trustworthy. I found him to be honest and trustworthy. More
by jackie_ogden
Employees Worked With
May 20, 2023
Allen was wonderful! He was very informative and made my first car purchase effortless. I highly recommend him! He was very informative and made my first car purchase effortless. I highly recommend him! More
by hgs0005
May 15, 2023
Royal knowingly sold my son a vehicle with a bad compressor. To make matters worse the General Sales Manager refuses to even speak with us about the issue. His refusal to communicate with us says a compressor. To make matters worse the General Sales Manager refuses to even speak with us about the issue. His refusal to communicate with us says a lot. The reviews will lead you to believe Royal is reputable, however the service (or lack thereof) says otherwise. More
by LaQuita
