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Royal Automotive
Vestavia Hills, AL
1,060 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,060 reviews
September 18, 2022
Carter, Matt, and the entire Royal Automotive team went out of their way to make my experience a great one. When I couldn’t come to them, they brought the truck to me to preview, and it is now in my garage out of their way to make my experience a great one. When I couldn’t come to them, they brought the truck to me to preview, and it is now in my garage. They do great, fair, work and are very genuine people to work with. More
by trlemen89
Helpful September 14, 2022
Royal Automotive was very friendly and helpful. Prompt response to my inquiry and willing to meet me on my schedule. Carter was very helpful and responsive to our goals in the car purchase, wor Prompt response to my inquiry and willing to meet me on my schedule. Carter was very helpful and responsive to our goals in the car purchase, working with our budget to come up with a good value for our family. More
by mark_berthiaume
September 12, 2022
Carter was great to work with. He knew all the details about the vehicle. The whole experience was quick and easy!! He knew all the details about the vehicle. The whole experience was quick and easy!! More
by gibbsta
August 29, 2022
Easiest transaction I’ve ever had. Carter and team made the process of car buying simple and we’re very efficient throughout. Great customer service and we will certainly plan on co Carter and team made the process of car buying simple and we’re very efficient throughout. Great customer service and we will certainly plan on continuing to buy from them. More
by rooksbd
August 24, 2022
Carter and all of the staff at Royal Automotive made this the best car buying experience I’ve ever had. They maintained a no-pressure approach from the start and even stayed after hours to help us get the ca the best car buying experience I’ve ever had. They maintained a no-pressure approach from the start and even stayed after hours to help us get the car we wanted that day. It truly felt like they cared most about helping us find what we wanted- they also have the best prices in the Birmingham metro. Highly recommend! More
by joshuahubbard1
August 23, 2022
Although I had not planned to purchase a car that day, Carter at Royal made our experience so pleasant! Carter at Royal made our experience so pleasant! More
by jlteventrentals
Employees Worked With
July 30, 2022
Don was a amazing sales rep! Super nice and provided great customer service. He made the car buying process super easy and seamless. Highly recommend him and Royal car dealership Super nice and provided great customer service. He made the car buying process super easy and seamless. Highly recommend him and Royal car dealership. My car was exactly as pictured online! Perfection. More
by Courtney.jones46
Employees Worked With
July 29, 2022
I had a wonderful experience with Allen. This was my first time buying a car and he explained everything so well. It was very low pressure and I felt so comfortable. This was my first time buying a car and he explained everything so well. It was very low pressure and I felt so comfortable. More
by angielenelas.sutton
Employees Worked With
July 26, 2022
Wonderful experience! Carter made the car buying process an easy, low-stress, and FUN experience. I was thrilled to find the perfect car for my family with low mileage and Carter made the car buying process an easy, low-stress, and FUN experience. I was thrilled to find the perfect car for my family with low mileage and a fair price. This was our first time purchasing a vehicle from Royal Automative, and definitely plan to purchase from them again in the future! Thank you, Carter, for a great experience and for helping me find the right car that fits our family so well. I truly appreciate the wonderful customer service by all at Royal Automative, and highly recommend them! Go see Carter Ward! More
by alliecgraham
Employees Worked With
July 26, 2022
Great experience. Salesman was wonderful to work with. In my opinion he went above and beyond to help and accommodate us. Salesman was wonderful to work with. In my opinion he went above and beyond to help and accommodate us. More
by Mary
Employees Worked With
