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Royal Automotive

Vestavia Hills, AL

4.9
1,154 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,155 reviews

January 04, 2018

Volvo dealer not taking car of volvos After buying a 2012 Volvo XC 60 off of their used car lot the car broke down about 4 weeks later. I called the dealership and asked for some help and More

by Rtr1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
January 03, 2018

2018 Yukon SLT Purchased new Yukon from Paul Lee and he was a tremendous help in the process. Great guy and easy to deal with. We will definitely talk to Paul before More

by Dburns18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lee
January 02, 2018

Great prices, no pressure This is the second vehicle we have purchased from Royal Automotive. We love the fair prices and no pressure salespeople. We will use this dealership a More

by MKayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2018

Wonderful experience--start to finish Fifth Volvo we've purchased from Royal -- wouldn't think of going elsewhere. They always get us a good deal in a quick, professional manner. More

by Susan Morpeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2018

Helpful and an easy decision This dealership was extremely reliable and helpful while aiding me in finding the perfect car. They were dedicated in making sure all of my needs were More

by ladogan725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2018

Great Buying Experience Had a great experience in purchasing my Volvo. Both Allen Cook, our Sales Representative and the manager were helpful and easy to work with. Negotia More

by jriverag
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2018

Wonderful day all I need to say about a great place The dealer is a great person who let you make decisions on what vehicle you want and no pressure on what you can afford. This guy and the other employ More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Djiby Tall
January 01, 2018

2016 Explorer Limited Ed was a knowledgeable salesman. He even threw in a BIG bow! Micha quickly closed the deal & showed us a few perks on our new car! More

by Fordlim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Swanger
December 31, 2017

Clear and helpful service! The employees at this dealership were all very kind and helpful. They made the process efficient and clear. The process wasn’t too lengthy- got it don More

by Scott233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Campisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2017

Fast and Easy They did not have exactly what I was looking for on the lot but within a few hours located the vehicle and had someone bring it to their lot the next More

by GM Only
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt (Sales Mgr.), Michael Allbritton
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