Royal Buick GMC of Tucson

Nobody works harder than Amanda, I buy new cars every year and she is absolutely the best and most hard-working sales person I’ve ever encountered in the last 20 years. year and she is absolutely the best and most hard-working sales person I’ve ever encountered in the last 20 years. More

Enjoyed the experience at Royal Cadillac. Both Ahmed and Jake were great to work with and made this buying option the best! Thank Yu! Both Ahmed and Jake were great to work with and made this buying option the best! Thank Yu! More

Royal Cadillac is the best. I’m a returning customer simply because of the customer service. They always do what is right. Nick was amazing to work with, he is knowledgeable I’m a returning customer simply because of the customer service. They always do what is right. Nick was amazing to work with, he is knowledgeable and kind. He made the buying process quick and effortless. Would certainly recommend him to assist you with your next purchase. More

Large selection of vehicles. Friendly and professional employees. My sales associate, Nick Traynor, was great. He made the buying experience an overall comfortable, efficient, a Friendly and professional employees. My sales associate, Nick Traynor, was great. He made the buying experience an overall comfortable, efficient, and high quality process. I would highly recommend him and Royal Buick GMC to anyone looking to purchase a new vehicle. More

I have visited many dealerships and purchaesd several automobiles not only to find out I was mislead in most cases The difference between Royal Cadillac vs. other dealerships, is that the customer is automobiles not only to find out I was mislead in most cases The difference between Royal Cadillac vs. other dealerships, is that the customer is ALWAYS first, no games!! Transparency good salesmanship and a wonderful selection of vehicles is the reason we choose Royal Cadillac Jose Ramirez is an outstanding individual that takes your car buying experience to heart, no pressure here!!! If you would like this experience as well, I suggest that you visit Royal Cadillac and ask for Jose, you will not be dissapointed Gina / Vail AZ More

We had an excellent experience buying our car with Nick. He is professional, knowledgeable and friendly. He made the car buying experience very easy. Thanks Nick! He is professional, knowledgeable and friendly. He made the car buying experience very easy. Thanks Nick! More

Worst service I have experienced in my 75 years. First took my new 2024 GMC Canyon in to replace a cracked speaker & saggy visor. They didn’t have the parts and had to order them. After 3 months First took my new 2024 GMC Canyon in to replace a cracked speaker & saggy visor. They didn’t have the parts and had to order them. After 3 months I called and they said the speaker wasn’t in yet. After 4 months I stopped in and had a new service person, Chris. He said the original speaker they ordered wasn’t even a good part # and had to reorder the correct one. I asked about the visor part and he said they sent it back because it wasn’t installed. Not one time in 4 months did they ever contact me. I went to Royal again to look at the Alexa that didn’t work and we spent almost two hours trying to get it fixed, but couldn’t. The guy said someone from the Tech department would contact me. They left me an email on how to get it to work. Did not work. It is now almost 10 weeks since I took the vehicle for other warranty work and still don’t have my Canyon. During these 10 they haven’t contacted me to tell me what is going on. I have to call them and it is almost impossible to talk to anyone. You have to leave a voice mail or text. About 2 weeks ago that brought it to my house and said it was fixed. The radio didn’t turn off when the motor was off and you exited the vehicle. I told them to fix the problem. I’ve called 4 times in the last week and have yet to have a return call on status of my vehicle. DO NOT USE ROYAL!! Also, my friend took his new GMC Sierra for warranty work and they dented the vehicle and didn’t tell him. Luckily he saw it and pursued it and they finally admitted to it. I would rate them a ZERO, but you have to check something to continue. More

Jake is absolutely phenomenal! He was knowledgeable with all of our questions. He knew the vehicles very well. He advocated for our once during the purchasing process. He did such He was knowledgeable with all of our questions. He knew the vehicles very well. He advocated for our once during the purchasing process. He did such a good job. We actually ended up buying two new vehicles! It was such a fun experience. Unlike any other purchasing experience we’ve had before. Jake is also absolutely hilarious but meticulous and professional at the same time!Van and Ethan We’re also extremely helpful and we felt like they gave us the Best deal possible. We will definitely be back! Thank you so much to the team at Royal GMC. You guys truly went above and beyond. (And we had a blast!) More

I recently purchased a new car and had an outstanding experience thanks to Nick Traynor. From start to finish, Nick made the entire process incredibly smooth and stress- free. He was friendly, professi experience thanks to Nick Traynor. From start to finish, Nick made the entire process incredibly smooth and stress- free. He was friendly, professional, and took the time to answer all of my questions without any pressure.Nick was transparent about pricing, walked me through all the details, and made sure I was comfortable with every step. The paperwork was handled efficiently, and my car was ready on time, Spotless, and exactly as promised. If you're in the market for a new car, I highly recommend working with Nick Traynor. He truly made this one of the easiest and most enjoyable car-buying experiences I've had! More

We had a great experience working with Nick. He is very professional and took the time to go through all details on our vehicle and made it a very comfortable purchase. See you on our next purch He is very professional and took the time to go through all details on our vehicle and made it a very comfortable purchase. See you on our next purchase. More