Back

Royal Buick GMC of Tucson

Tucson, AZ

4.9
1,276 Reviews
New and Used vehicles at Royal Buick GMC in the Tucson Auto Mall. Enjoy car buying totally online, or in person with Non-Commission Staff and 72hr Buy Back Policy. All new and most used vehicles come with a no-cost lifetime powertrain warranty! Come to our Cadillac, GMC, and Buick dealership in Tucson, AZ, and drive off our lot in a new or used car today!
Contact Dealership

815 W Auto Mall Dr Lot A

Tucson, AZ

85705

Directions

By Type

Showing 1,276 reviews

January 25, 2024

Great place to buy a car bought my past two cadillacs from them be careful though they say they are not commissioned sales but they do get paid per how many cars they sell. As always stay vigilant when g More

by 24kJake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
MaryLou Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Royal Buick GMC of Tucson responded

Jake, I appreciate your review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 23, 2024

My wife and I worked with MaryLou who did a wonderful job finding us a new Buick Envision to lease. We were able to find what we wanted quite easily and she helped us through the paperwork without any proble More

by gwmyers50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MaryLou Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to write this 5-star review. I strive to provide courteous service to all our guests and I am glad to hear that MaryLou helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 19, 2024

Met all our expectations, liked the procedure eliminating the finance manager and dealing with just one person throughout the process. More

by cjcourtney8888
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Royal Buick GMC of Tucson responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 12, 2024

Sales person Marylou was very helpful she explained to me everything I needed to know from my purchase. More

by d.antunez.85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MaryLou Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2024 -

Royal Buick GMC of Tucson responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Marylou was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 12, 2024

Jake is a great salesman. I would recommend him to everyone. Great customer service and great personality. More

by Robynjackson01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Royal Buick GMC of Tucson responded

Hi Robyn! Thank you for this great review! Jake is truly an exceptional employee and I appreciate him for giving you a great experience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 11, 2024

Worked with Marylou to get a new mini van she was awesome, she made the whole process quick and easy and even entertained my 6 year old while we got all the paperwork completed. If you go to Royal B More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MaryLou Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Royal Buick GMC of Tucson responded

Lisa, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Marylou went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 11, 2024

The dealer I worked with was very helpful and thorough through the entire process. He explained things and broke them down as they needed to be. More

by JJRomero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Bouttirath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this great review, JJ! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 10, 2024

There is no other place to do business. My husband and I are young and had never purchased a car before. We had been driving the same vehicles since high school. Jake is the REASON we chose More

by madisonmidyett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this review, Madison. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 08, 2024

Was headed for a hunting trip to Mexico when my display screen went out. I brought my truck in and Alexandra helped me get it looked at on short notice to get me out the same day. Very impressed with every More

by bunch2696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Rigaud
Jan 09, 2024 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 22, 2023

Showed up after visiting other dealers at the Auto Mall, where we were looking for a truck with a v8 and 4WD, and getting related pricing on those other brands. Came to Royal, met Amanda, and she quickly fi More

by Neptunesystems
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new truck. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

...
4
...