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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,434 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all ...
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Today: 9:00 AM - 5:00 PM Closed Now
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,434 reviews

July 08, 2021

Jason is awesome. Very friendly and knowledgeable about the vehicle. He never tried to sell me something I didn't want or ask for! l More

by knunez28j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wilson
Jul 08, 2021 -

Royal Buick GMC of Tucson responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 07, 2021

Very courteous and took the time to explain all features of the car. Very considerate of my needs and requests. He saw to it that no fragrance were added when they were preparing the car for me very knowled More

by davemoilanen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Benford
Jul 08, 2021 -

Royal Buick GMC of Tucson responded

We cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 05, 2021

Christian and the sales managers Ryan and Garrett were fantastic. Professional service with polite and personable conversation. Christian was extremely easy to work with. Especially enjoyed talking with G More

by versusevil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Andreatta, Christian Heredia
Jul 07, 2021 -

Royal Buick GMC of Tucson responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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July 03, 2021

We bought a brand new 2021 GMC 3500 and the process was easy and fast. They took the time to explain things to us and answered all our questions. Excellent team to work with. Thank you so very much! More

by Knees
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky, Garrett Andreatta, Christian Heredia
Jul 07, 2021 -

Royal Buick GMC of Tucson responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 30, 2021

Lisa is very personable and knowledgable made the car leasing process very simple for us. She also gave us a lot of good information about the Encore and the OnStar program, which is new to us. Tristan g More

by snuggles157
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Walker, Lisa Wigginton
Jul 02, 2021 -

Royal Buick GMC of Tucson responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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June 28, 2021

Very nice people. No pressure to buy. Very helpful. Great experience More

by Will
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky, Brian Benford
Jun 30, 2021 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 27, 2021

Royal is a great dealership to work with. They worked very hard to get me the vehicle I wanted at a very fair, no haggle price. I will recommend them to my friends and family when they are looking for a More

by Steve S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Wilson
Jun 29, 2021 -

Royal Buick GMC of Tucson responded

We cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 27, 2021

Scott was awesome to work with. Provided a good overview of the Yukon before we ordered it. He kept us in the loop in the vehicle status as well as looking for a vehicle that could deliver within the wait t More

by tbrown_9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Royal Buick GMC of Tucson responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 26, 2021

I have now purchased 3 vehicles from Royal Buick. The latest involved trading in my Cascada for a 2021 Encore. Lisa was outstanding, knowledgeable and very patient, has I was making my choice. She answer More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Wigginton
Jun 29, 2021 -

Royal Buick GMC of Tucson responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 26, 2021

Professional, efficient and easy to deal with. Love my newly detailed Nissan Altima! Awesome forever warranty! I had everything taken care of and the keys in hand in less than two hours. Wow! That’s amazi More

by Kassieks6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Royal Buick GMC of Tucson responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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