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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,399 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,399 reviews

February 03, 2020

A customer since 2003 Purchasing new or used cars since 2003 and have always been happy with the sales and the service team. Setting appointments for service is easy and w More

by kcsw10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan who takes my money with a smile - 5 stars, Dave Hoffman, David Rupp
Feb 04, 2020 -

Royal Buick GMC of Tucson responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Royal Buick GMC Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 30, 2020

The best device advisor I have ever had/! CHRIS is the absolute best. He is personable, efficient, and genuinely cares about customer service!! THANKS CHRIS!! You make service great!!l A More

by drajs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Savastano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Royal Buick GMC of Tucson responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 29, 2020

Best dealer I've ever worked with. We bought our car at Royal Buick and there were no games played. They gave a fair, no haggle price. The service is always honest and well done. I a More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace, Susan, David Rupp
Jan 30, 2020 -

Royal Buick GMC of Tucson responded

Pat, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 26, 2020

Excellent Customer Service! I received excellent customer service from Bryan in Service during scheduling and pickup of my vehicle. Susan in cashier area was also fantastic very More

by GOLDIES2979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan at cashier, Bryan Harmon
Jan 28, 2020 -

Royal Buick GMC of Tucson responded

We cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 24, 2020

I stopped by just to look and see if there was anything I liked. Lionel Arellones came out to greet me. He showed me a couple of models and found one I liked. Test drove it and made a deal. Yeeeee haaaaw. I' More

by 40theduke
Recommend Dealer
Yes
Employees Worked With
Lu Fragozo, Lionel Arellanes
Jan 28, 2020 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 23, 2020

Good Experience! We were very please with the deal we received at Royal.. Brian did a nice job with us. We came back a second day to bring the extra keys to our trade More

by bonnaj46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lu Fragozo
Jan 28, 2020 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 23, 2020

Above and Beyond Susan, Grace and David were AMAZING to say the least. I brought up an inquiry on the car antenna after over a year of purchasing my truck they did eve More

by gabriielacv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan and Grace, David Rupp
Jan 28, 2020 -

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 20, 2020

Efficient, timely service They value your time, if you are waiting for your vehicle. The service was thorough and done in a timely manner. Susan the cashier helped me a lot w More

by rjcolt4545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan (cashier), David Rupp
Jan 22, 2020 -

Royal Buick GMC of Tucson responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 19, 2020

Very pleased with our experience purchasing the Buick Enclave. Aaron Collins did an excellent job getting us through the buying process. We appreciate the flexibility allowing Brian to return to complete More

by Borourke
Recommend Dealer
Yes
Employees Worked With
Daniel Ivey, Aaron Collins
Jan 22, 2020 -

Royal Buick GMC of Tucson responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your Enclave purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 17, 2020

Susan is one employee who goes above and beyond. She helped me yesterday w/my rewards and found me money back!! Thank u!!! Robin j More

by camlnurs56
Recommend Dealer
Yes
Employees Worked With
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan
Jan 22, 2020 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our team, and we are thrilled to know Susan went above and beyond. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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