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Royal Kia

Tucson, AZ

4.9
2,525 Reviews
Your Kia Dealership in Tucson, AZ Welcome to the Royal Kia dealership! Here at the Royal Kia dealership of Tucson, Arizona, we provide new Kia model sales, top-notch vehicle service, automotive financing opportunities, and plenty of ways to save, to drivers in Sierra Vista, Green Valley, Eloy, and Wilcox, and other locations in the greater Pima County area. From our sales team, find guidance on the Kia vehicle fit that’s right for you! From the Forte sedan to the Soul CUV to the Sedona minivan to the brand-new Seltos and K5 models recently added to our lot, we’ll help you find the best Kia for your budget and driving lifestyle! Elsewhere, the Royal Kia Service Center provides top-notch, high-quality automotive service in addition to our parts center. If we don’t have the auto part or accessory that you need in stock, we’re happy to have it delivered and installed at your earliest convenience. If you’re planning to finance your next ride, get a head start by getting pre-approved for credit online. That way, our team here at Royal Kia can make your visit as quick as possible, spending less time filling out paperwork so you can get behind the wheel of your next ride in no time! For more information, please contact our team online, over the phone, or on-site. We hope to hear from you soon!
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4333 East Speedway Boulevard

Tucson, AZ

85712

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Showing 2,525 reviews

December 22, 2023

Aaron was the best and so very helpful and great to work with. We got great customer service and are very happy with our purchase. More

by KDBARRERA09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Thomke, Ethan Blake
Dec 27, 2023 -

Royal Kia responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 22, 2023

Aaron was awesome to work with. He listened to all of our requests and was very patient. We are very excited about our purchase. More

by Jbarreramusic31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Thomke, Ethan Blake
Dec 27, 2023 -

Royal Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 22, 2023

Clean, neat dealership. Open, friendly, but not over-powering employees create a casual yet professional atmosphere. I worked with Luis Torres-Duran to purchase a new vehic More

by rme8687
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Torres-Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Royal Kia responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 21, 2023

Pleasant, wants to help a customer get the right vehicle for his/her needs; detail oriented, customer service oriented. More

by mkm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Thomke, Marisela Garcia
Dec 27, 2023 -

Royal Kia responded

Thank you so much for visiting us and for leaving such great feedback. I am so happy we could match you to the right vehicle. I hope to see you back for scheduled maintenance or anything else I can help you with! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 21, 2023

Purchased a new sportage from Steven and he made what's usually a negative experience positive. If only his bosses hadn't let us drive 30 mins home before accepting our offer it would have been a perfect e More

by totalcareaz
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Saul
Dec 27, 2023 -

Royal Kia responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 21, 2023

Our experience with Royal Kia and Will was excellent. The overall experience was painless and efficient. Everyone we interacted with was kind and fair and made our experience a positive one. Would defini More

by LpcRider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ploetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asher McCabe
Dec 27, 2023 -

Royal Kia responded

Thanks for this awesome review! I work hard to meet expectations like yours, and I'm happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 20, 2023

Awesome service, tons of choices, and super-friendly staff! This place makes buying a car easy and fun. Highly recommend! More

by Jordanharingsma1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Thomke
Dec 20, 2023 -

Royal Kia responded

Wow, your kind words took my breath away, Jordan! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 20, 2023

On December 19, 2023, I had my vehicle serviced for a recall and their overpriced oil, filter and tire rotation. Upon getting my vehicle back and being told that they had not done the tire rotation and More

by Paelyb
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Contreras
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Royal Kia responded

Paelyb, I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

Dec 22, 2023 -

Royal Kia responded

Hi - we are very sorry to hear about these issues and would like to discuss some options for you. We do not see anyone in our system that has your profile name or that specific service work done with the advisor Eddie. Can you please reply directly to the manager Matt to let us know who you are so we can get things corrected for you? Matt can be reached at mmoore@royaltucson.com or 520-320-3609 or 520-790-4132

December 18, 2023

Great customer service. Very helpful and patient. Above and beyond what I would expect from a salesman More

by jazdad33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan Wallace
Dec 19, 2023 -

Royal Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 18, 2023

All went pretty quick and smoothly after arriving to buy the car. I have no complaints. More

by bbmillay263
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ploetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Royal Kia responded

I am pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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