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Royal Moore Subaru

Hillsboro, OR

4.9
3,982 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell! Moore is Who We Are! Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 3,982 reviews

May 11, 2023

Best car buying experience I’ve ever had. Everyone was knowledgeable, helpful, and very friendly More

by JKAWASOE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Royal Moore Subaru responded

Jkawasoe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

May 10, 2023

Great, smooth, quick experience. The best Subaru dealer and staff in Oregon by far. We car shipped at four local dealers in greater PDX area and this was the most hassle and haggle f More

by haydensmileyface
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Royal Moore Subaru responded

Wow! Thank you so very much for your kind words.

May 10, 2023

Everyone at Royal Moore Subaru is down to earth and very no pressure. Thank you for making my car purchase experience a piece of cake ! More

by Oregonbluebeetle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Shafton
May 16, 2023 -

Royal Moore Subaru responded

Oregonbluebeetle, thank you so much for your high rating!

May 09, 2023

Emile’s was very knowledgeable and efficient. She was patient and willing to help in many ways More

by Bill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Royal Moore Subaru responded

We are happy to hear that your Subaru Love Encore delivery experience was so great. Thanks for sharing Bill.

May 09, 2023

One word that summarizes my satisfaction: perfect! I even brought a friend to purchase her new car here. More

by spiderogue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Lagunes, Fernando DelCampo, Rosa Villagomez
May 16, 2023 -

Royal Moore Subaru responded

We appreciate your positive review about your recent experience with us!

May 08, 2023

I purchased a used 2023 Subaru Crosstrek from Royal Moore Subaru in Hillsboro, OR on 04/16/2023. I repeatedly told the salesperson (Luis Rojas) I did not want to purchase an extended warranty with purchase o More

by dionne122770
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Bush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Rojas
May 12, 2023 -

dionne122770 responded

Here’s an update to my previous complaint from May 8, 2023. I hope this helps future consumers to beware of the shady practices of this dealership. The dealership has agreed to remove the cost of the extended warranty from the purchase of my vehicle. I repeatedly expressed during the purchase process that I did not want to purchase an extended warranty but they snuck it in at the last minute and told me it would not cost anything and made it sound like it was a factory warranty. The dealership has agreed to put the amount of the extended warranty toward the principal balance of the loan. But, so far, they will not agree to a totally new loan. As a consumer, that would seem like the right thing to do. If the loan is totally redone, my monthly payment should be less because the actual amount financed would be less. Unless and until they offer me a totally new loan at the same financing rate with lesser monthly payments, it’s not fair to me.

May 08, 2023

Our experience was excellent. Staff was friendly and knowledgeable. I would be happy to recommend them. More

by Bill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
May 16, 2023 -

Royal Moore Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Bill. Thank you and we hope to see you again!

May 06, 2023

Best car buying experience ever! The team made it a very fun and pleasant experience. No pushy salesman! Very accommodating and informative! I won’t buy anywhere else! More

by carlaswater
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordon Mcnelly, Recan Rasheed
May 16, 2023 -

Royal Moore Subaru responded

Carlaswater, we strive for a high level of customer satisfaction in all aspects of our dealership.

May 05, 2023

The dealership was comfortable, accommodating, and made the whole process of buying a new car a breeze. More

by klo.lucas44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Lagunes, Francisco Arellano, Fernando DelCampo
May 16, 2023 -

Royal Moore Subaru responded

Klo.lucas44, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

May 05, 2023

Emmylea was very helpful answering my questions and easy to work with. Bring able to go through the features again with a knowledgeable person is a wonderful service! More

by lb59warren
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Royal Moore Subaru responded

Hi Lb59warren! We're so happy we were able to help you out!

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