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Royal Moore Subaru

Hillsboro, OR

4.9
3,939 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell! Moore is Who We Are! Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 3,939 reviews

June 07, 2022

Appointments are easily made in a reasonable timeframe, staff is always professional and friendly. Waiting area is clean and comfortable (with great snacks). I love that they take a video of my car prior More

by tmcrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Jun 13, 2022 -

Royal Moore Subaru responded

Tmcrey, thank you so much for your high rating!

June 07, 2022

Fast, Attentive, Thorough, Completely Satisfied. Chris B and his staff were very professional and I look forward to my next purchase More

by garrettwatson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Royal Moore Subaru responded

Garrettwatson, we strive for a high level of customer satisfaction in all aspects of our dealership.

June 05, 2022

Recan Rasheed was very helpful. My only problem with this dealership is the lack of knowledge about when a car is going to get in to the dealership More

by joshrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Recan Rasheed
Jun 13, 2022 -

Royal Moore Subaru responded

We are sorry to see that we did not completely fulfill all of your expectations. We would love to hear more about how we could have improved. We do work hard to communicate with everyone the status of their inbound vehicle. Unfortunately, we are at the mercy of may moving parts all across the country on when the vehicle will actually arrive to us. We place a priority on informing everyone of the current status, current estimated delivery date from Subaru, and when the car arrives.

June 05, 2022

Jefferson was very friendly, courteous and thorough. I was well taken care of and felt car was in good hands. More

by Gebhardtcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffersn
Jun 13, 2022 -

Royal Moore Subaru responded

We are happy to hear that Jefferson took such great care of your during your service visit! Thank you for sharing.

June 04, 2022

My experience with the team at Royal Moore has been a breeze every step of the way. More

by jbro16993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Arellano
Jun 05, 2022 -

Royal Moore Subaru responded

Jbro16993, thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving our dealership!

June 03, 2022

Very friendly and not in the least pushy. Straightforward in answering questions as well as attending to all our needs. Would strongly recommend Royal Moore as a great source for automotive n More

by Handydan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Royal Moore Subaru responded

Handydan, thank you for your high star rating. We're happy to see that your experience with us was excellent! We are eager to hear what we could have done to have increased our friendliness. Please reach out to our management team when you have time at 503-640-5660.

Jun 13, 2022 -

Handydan responded

Our experience was complete and total satisfaction. I really have no idea as to how your entire staff could have done better. Keep up the good work and NEVER back off on expectations for delivering on fantastic experiences for your customers!

Jun 13, 2022 -

Handydan responded

I just noticed that our rating on friendliness was four and not five stars. I can assure you that was an “ unforced error”! We certainly intended that to be a solid 5+!!!

June 03, 2022

Caring attention to all my questions Was on time and waiting for me Superb! Good job More

by lindadorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carina
Jun 13, 2022 -

Royal Moore Subaru responded

Thank you so much for your feedback!

June 03, 2022

It was great over all. It us nice that they follow up with me after my purchase. More

by mami_yamada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Cisneros
Jun 05, 2022 -

Royal Moore Subaru responded

Mami_yamada, we really appreciate your great feedback! We'll make sure to share your kind words with Art and Emmylea :)

June 01, 2022

Everyone was very helpful and friendly. I feel like I got a fair price and was treated well More

by erikmork1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Cisneros, Christian Fredrickson
Jun 06, 2022 -

Royal Moore Subaru responded

Thank you for your review. We work hard to provide everyone with a top notch experience. We would love additional feedback on where we fell short and how we could have improved your experience with us.

May 31, 2022

Excellent support and customer service! I would recommend them from my experience! I love my Crosstrek! More

by davidvastrepast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Royal Moore Subaru responded

Thank you for allowing us to be a part of your new Subaru purchase. We are very grateful that we had the opportunity to help you with your Crosstrek!

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