Royal Moore Toyota

True to my word, 1. 5 years later, attempted to do business with Royal Moore again. Manager Dave states that KBB values are incorrect and thus they will not honor Instant 5 years later, attempted to do business with Royal Moore again. Manager Dave states that KBB values are incorrect and thus they will not honor Instant Cash offers. Not for all cars, he couldn't say if a Ford Focus or what have you is incorrect, just the specific car I was trying to sell was 'over valued' somehow. States that they're breaking their relationship with KBB, but still have their tool on the website? He didn't start arguing with the appraisal until he saw I had a different number in hand, and then wouldn't explain where his numbers came from in any way. Does he not know what a car is worth, or can he just not explain it? Constant interruptions, wanting to 'steer' me toward or away from particular vehicles, absolute refusals to discuss particulars of my appraisal, or to give me information about used cars I Did want to see. The instant he realized I didn't want to buy new he had no further help to offer and sent me up the road. Great to buy a new car from, absolutely do not recommend otherwise. I am disappointed with manager Dave's lies and WILL be following up with Toyota about this. More

Between Andrew and Spenser, I couldn’t have asked for better service. Both worked to get my purchase done specifically as requested and met all the needs of the purchase. Fantastic customer service from better service. Both worked to get my purchase done specifically as requested and met all the needs of the purchase. Fantastic customer service from both of them. I will be back to work with Andrew for my next car. More

George in service was great! Very friendly and helpful and explained everything. He readily answered my questions, and I felt like I received quality service. Very friendly and helpful and explained everything. He readily answered my questions, and I felt like I received quality service. More

I price checked alot of places and this was the best and quite convient and helpful. quite convient and helpful. More

Our experience with Royal Moore Toyota was amazing! Our salesman Eros was very knowledgeable and helpful. We are now a proud owner of a highlander XSE. Our salesman Eros was very knowledgeable and helpful. We are now a proud owner of a highlander XSE. More

Gabriel was Amazing, he made everthing as smooth and fast as posible! Thank you, I Will recommend fast as posible! Thank you, I Will recommend More

Creo que nos atendió de una buena manera con buenas explicaciones que pudimos comprender y estamos satisfechos explicaciones que pudimos comprender y estamos satisfechos More

Exelente un joven con mucho potencial para dialogar y convencer al cliente muy amable y excelente atención convencer al cliente muy amable y excelente atención More

Service professional, Alex, was very communicative and checked in on me often. He went above and beyond. An issue was found with my car during service and the mechanic, Tommy, explained the issue to me checked in on me often. He went above and beyond. An issue was found with my car during service and the mechanic, Tommy, explained the issue to me in simple terms. Great experience. More

We just purchase our car today, and thanks to Alejandro Flores it was a very pleasant experience. He was attentive, listen to our needs, we left happy with our new vehicle. Their finance team was also plea Flores it was a very pleasant experience. He was attentive, listen to our needs, we left happy with our new vehicle. Their finance team was also pleasant to work with. We would highly recommend Alejandro Flores and this dealership. More