Rudy Luther Toyota

Excellent customer service Our Sales associate Wendy was excellent. We visited this dealership just to test drive few vehicles and gather information for a second vehicle. We we Our Sales associate Wendy was excellent. We visited this dealership just to test drive few vehicles and gather information for a second vehicle. We were not planning on purchasing anything. Wendy got to know us answered our questions and found the perfect vehicle for us. After we purchased a used RAV4, we went and weighed our boat, we were certain it was under 1500lbs, we were wrong. We went back to Wendy and explained our mistake. Wendy was able to find a RAV4 adventure (3500lbs tow limit) and returned the one we purchased 2 days earlier for this one. While keeping our monthly payment the same, she made the process painless for us, even though I am sure it was not. The service at this location is unlike any other dealership I have been to. More

oil change tire rotation The Mtce person I had this time, was really honest and didn't try to sell me something just to make a commission. I hate it with my old car I just cou The Mtce person I had this time, was really honest and didn't try to sell me something just to make a commission. I hate it with my old car I just couldn't get a oil change and tire rotation without saying I need this and that. More

It was good I really like the helpful advice and I like that the quick entry inspection caught the condition of my tires. I'll be making some road trips in the ne I really like the helpful advice and I like that the quick entry inspection caught the condition of my tires. I'll be making some road trips in the near future and besides getting my timing belt replaced and feel safer with the new tires. Plus they were on sale. So I'm grateful to have such a great trustworthy place to bring my car into for service. I also killed some time looking at used vehicles and learned more about the new technology in the newer cars. More

Purchase of used vehicle and trade-in. I wanted to trade in my current Toyota for a newer vehicle with AWD. Was referred to this location and salesperson by a family member. Location had a I wanted to trade in my current Toyota for a newer vehicle with AWD. Was referred to this location and salesperson by a family member. Location had a good selection of vehicles I was interested in. My overall experience was excellent and I would recommend them in the future. More

New car lease Rich and Roger provided a successful experience for my 2nd lease with Toyota. Chris was also very informative with explaining all the paperwork. Ever Rich and Roger provided a successful experience for my 2nd lease with Toyota. Chris was also very informative with explaining all the paperwork. Everyone was very good to deal with. Thank you! More

Eric was great! I knew which car I wanted but I didn’t know what level of trim. With Eric’s help I made the perfect choice. He listened to my needs and helped me figu I knew which car I wanted but I didn’t know what level of trim. With Eric’s help I made the perfect choice. He listened to my needs and helped me figure out which would be the best for me, my business, and my family. I am confident the best value for my money. More

Maintenance I've been working with Rudy Luther Toyota for many years, sales and service, and have found them most helpful. I'm their's for life. I've been working with Rudy Luther Toyota for many years, sales and service, and have found them most helpful. I'm their's for life. More

My Visit to Luther Toyota The service provided was a routine check up. However, they addressed one concern by simply tighten the bolt and screw with no extra charge. The work The service provided was a routine check up. However, they addressed one concern by simply tighten the bolt and screw with no extra charge. The work was done on time and they corrected the problem.. More

Excellent personalized service. Very friendly and helpful I had gone out and started my truck on the morning we were loading the trailer for our move, and noticed the power steering was making a lot of noise. I had gone out and started my truck on the morning we were loading the trailer for our move, and noticed the power steering was making a lot of noise. I knew this meant low power steering fluid and looked under the truck to find it pouring out. I called Rudy Luther Toyota and the guy said to bring it in, and they would at a minimum get it diagnosed that day. John Delander was the service desk rep that ended up helping me when I pulled in. I told him my story, and he noted my ticket as ASAP. As a result my truck was repaired and ready for pickup that same afternoon. I was very pleased with the friendly customer service John provided. He understood our urgency and was able to get us our truck back rapidly. Not only that it, but it was discovered during the repair that our truck has some major rust issues on the frame. He willing spent time with me and talked me through the problem and options for next steps. It was depressing news and I greatly apprecieated John’s sincerity in the help he provided. Best regards, Jamie Bruckschen More

"So many people, so little time!" As always, I was immediately greeted and assisted. I was informed re: the work that needed to take place, and was advised to take out a loaner car ( As always, I was immediately greeted and assisted. I was informed re: the work that needed to take place, and was advised to take out a loaner car (as the repairs would be fairly extensive). In no time at all, I was on my way.... and was contacted later that afternoon about picking my car up. Everyone was super helpful and friendly. I typically work with John D; he's always been SO kind and so helpful . But he wasn't available on this particular day. Terry, Kevin, and a host of others helped me get on my way, a satisfied customer again! I have considered going back to driving a Honda (as I did so for decades prior to getting my RAV 4). The only thing I don't like about my Fav 4 is that it provides a bit of a blind spot (maybe due to my height), and it has been problematic at times. But deep down I know I'll stay w/Rudy Luther Toyota - and that's BECAUSE of the incredible (and consistent) service you offer! Thanks everyone. More