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Rusnak BMW

Thousand Oaks, CA

4.8
853 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 853 reviews

January 07, 2016

New Car Purchase I had a great experience in leasing my new BMW at Rusnak dealership. I have got the best deal in Los Angeles area. Great customer service and friendly More

by Afshin M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Khansari, Reginaldo Fermin
Jan 14, 2016 -

Rusnak BMW responded

Afshin, we are happy you are happy with your experience and your new BMW! Amir is a valued employee. Thank you for the review, and thank you for choosing us! - Al LeMoine., General Manager

January 06, 2016

2016 M4 1,200 mile service Art Simcox, Matt Smith and the entire team at Rusnak BMW are the BEST!!! I would highly recommend Rusnak to all my friends and family More

by WDK M4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 14, 2016 -

Rusnak BMW responded

Thank you for the review! We do have an excellent team here! Thank you in advance for recommending us! - Al LeMoine., General Manager

January 06, 2016

Service Experience Always an excellent service experience at Rusnak! This time was no different. Harlan was communicative and friendly. Will always do my business here. More

by ulilqt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harlan
Jan 14, 2016 -

Rusnak BMW responded

Thank you for the review! We aim to please, and we are happy that Harlan provided you with excellent customer service! - Al LeMoine., General Manager

December 30, 2015

Service Department Art in the service department, along with the shop foreman, were diligent on assisting me with getting my vehicle repaired right the first time which More

by Bryon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shop Foreman
Jan 07, 2016 -

Rusnak BMW responded

Bryon, thanks for your kind words! Art is an excellent team member, and we are happy you enjoyed your experience here! - Al LeMoine., General Manager

December 27, 2015

Mickey is The Man! Not an easy customer here in terms that I am pretty particular about the features I want in a car as well as an accurate price point but that said Mic More

by Jvds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Belt
Jan 07, 2016 -

Rusnak BMW responded

We love when we exceed expectations! Mickey and Amir are excellent, and I am sure they will enjoy reading your review! Thank you! - Al LeMoine., General Manager

December 24, 2015

BMW Repair With the extended warranty purchased on this vehicle, just about every repair was covered after the deductible. The mechanics found other problems th More

by GrossmanBri
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Hull
Jan 07, 2016 -

Rusnak BMW responded

We are happy everything went smoothly and easily at your appoinment! Thank you for choosing us, and for your kind words! - Al LeMoine., General Manager

December 23, 2015

Consistent, excellent service by Renee Once again, Renee provided exceptional service and care to my BMW. I don't know what I would do without her and the service team behind her. Happy h More

by HappyDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce Lee, Renee Norris
Jan 07, 2016 -

Rusnak BMW responded

Renee and the service team are terrific! We will be sure to pass along your kind words. Thank you for the review! - Al LeMoine., General Manager

December 19, 2015

Mark Weisberg Mark, awesome! Humor, patience, knowledge and expertise made our experience one that will undoubtedly be repeated in three years when we lease our nex More

by Marktheplumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reginaldo Fermin
Dec 22, 2015 -

Rusnak BMW responded

Mark is the man!! We are happy you had such a great experience, and we will pass this note along to Mark! - Al LeMoine., General Manager

December 18, 2015

Excellent- Thanks to Art Simcox When I brought my car in for repairs everything was fixed right the first time. I was given a loaner car for use while my car was being worked on. More

by Norman,richard123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2015 -

Rusnak BMW responded

Norman, We are so happy you got the wonderful treatment that you deserve! We are glad this was an easy repair experience for you. - Al LeMoine., General Manager

December 18, 2015

Art is always on top of things. A pleasure to work with him. He has always been professional and friendly. I trust him with my M6. More

by gf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2015 -

Rusnak BMW responded

We are happy you continue to trust us with your M6! Art is amazing, and we will pass along your kind words! - Al LeMoine., General Manager

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