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Russ Darrow Honda

Milwaukee, WI

4.6
2,795 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,795 reviews

February 09, 2021

This is our second Honda that I have had serviced and Russ Darrow. I have always been pleased with the service. This past week I had Jon Stein and I was impressed with his friendly demeaner and service. More

by btellis46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Eric Nelson is extremely knowledgeable and very pleasant to work with! I feel very comfortable with any recommendations he makeshift that my Honda is well maintained. More

by Jeff.zembrosky
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson
February 04, 2021

The worst dealership ever they sold me a 2016 Honda Civic after I left I found out that the heat on the passenger side does not work it’s just cold air coming thru I went back and I was told that would not f More

by Loric_wahhab
Customer Service
Quality Of Work
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Price
Recommend Dealer
No
Employees Worked With
Rowley Clayborn
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2021

Jay was amazing. He went to bat for us and got Honda to cover most of our repair even though it’s out of warranty. Much appreciated! More

by nickzupke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Zembrosky
January 30, 2021

I had a good experience at Russ Darrow Honda. I got my oil changed and my wheels aligned. The service was done in an efficient amount of time. More

by jc241985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2021

Best service department - honest, friendly, attentive, and always gets the work done on time! Open Saturday and Sunday which is incredibly convenient. Too bad they took away the snacks due to COVID! More

by mfrieder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
January 26, 2021

I worked with Alondra this morning. She was very courteous and a pleasure to work with. She kept me informed as to the status of my vehicle. I will ask for Alondra again. More

by pjgrosskreuz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
January 24, 2021

Always pleasant and reliable, I choose Russ Darrow over any other SE WI Honda dealer for speedy service with smiles. We have two Hondas, both get serviced at Russ Darrow, and the next trade-in to trade-up More

by Pilot+Ridgeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
January 24, 2021

Wasn't thrilled with the service, was asked if I wanted work done that I already had done in a previous appointment, luckily I remembered this, bill was $10 over quoted price, vehicle was done for 15 min More

by Gserfozo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
January 18, 2021

My experience today was great! Thanks to Michael Tuler & Shauny Luvene they were very helpful and did everything to their best ability to make me happy and leave with a brand new car today. Thank you so muc More

by Aniya R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauny Luvene, Michael Tuler
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