Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Russ Darrow Honda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
3,199 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
Contact Dealership
View Awards

10851 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 3,199 reviews

February 03, 2025

Adriana was great to work with. We had issues post appointment and Jon one of assistant managers helped us with a battery isssue. He was honest, transparent and knowledgeable with More

by grandmawoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana Perez
Print
Feb 03, 2025 -

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that Adriana had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

February 02, 2025

Chris Berger always goes above and beyond. He is one of the main reasons I take all my cars for service More

by Rfischer9.sf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
AL COBB
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Graat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Berger
Print
Feb 03, 2025 -

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris and the team met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

February 02, 2025

Awesome and very clean and cool as xxxx to be at . ..plus all the staff helpful More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Wynn Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alondra Sandoval, Tiffany Breuer, Shauna Kay Baugh, Andrew Martin
Print
Feb 03, 2025 -

Russ Darrow Honda responded

Pat, thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

February 02, 2025

Service was done and on time as promised. I appreciated the video showing the undercarriage, but did suggest that the person talk a little slower and more clearly so that I could understand a More

by BCOUNTRYMAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yazen Saleh
Print
Feb 03, 2025 -

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

February 02, 2025

Rachel was a big help and a fantastic at getting me set up with a loaner car. I won’t work with anyone else when I grace my car in. More

by OKCIO1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Berger
Print
Feb 03, 2025 -

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachel met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

February 01, 2025

Always excellent, always efficient, and always done correctly! I won’t bring my car anywhere else! More

by BUTLER_BRENDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 02, 2025 -

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Brendan, for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

February 01, 2025

Yazen was a very kind, helpful, and thoughtful gentleman. He went further than anyone had before. Thank you. More

by nancyp530
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yazen Saleh
Print
Feb 02, 2025 -

Russ Darrow Honda responded

Hi Nancy: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

February 01, 2025

Christ is always so helpful. Most welcoming,, great customer service. He also explain car s condition very well. More

by Flower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
Print
Feb 02, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

February 01, 2025

This was the easiest and smoothest experience I’ve ever had at an auto service spot. I was really impressed. Just fantastic customer service and process. More

by javierleealaniz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Breuer, Andrew Martin
Print
Feb 02, 2025 -

Russ Darrow Honda responded

Thanks, Javier, for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 31, 2025

Wonderful customer service. Good communication. Kind and knowledgeable employees. Offers Uber or Lyft service when needed. More

by KARINJONES216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Breuer
Print
Feb 02, 2025 -

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, karin, and look forward to your next visit. George Matthews george.matthews@russdarrow.com

1
...
143
144
145
...
320