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Russ Darrow Honda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
3,199 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 3,199 reviews

January 30, 2025

Always take my vehicle to this dealership for oil changes and other repairs. The service there is fantastic and I love that you have a waiting room where customers can enjoy the climate controlled atmosphere More

by roz_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Russ Darrow Honda responded

Thank you, Roz, for your business and this review. We're happy to hear that Jon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

January 30, 2025

All good, no problems and done on time. Would go back again for other needed work. More

by BRAATZMB
Recommend Dealer
Yes
Employees Worked With
Yazen Saleh
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Jan 31, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 30, 2025

They have always taken good care of me and my vehicles. I will trust Jay, and his team with my next car too. More

by Rodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Russ Darrow Honda responded

Thank you, Rodi, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jay and our team here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

January 30, 2025

Every thing was done to my expectations. They did a very nice job. Even washed my car. More

by sbehrndt16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Martin
Print
Jan 31, 2025 -

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

January 30, 2025

Quick and efficient service. Rachel kept me updated throughout my time waiting. I would recommend them More

by JPRILL67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Berger, Tiffany Breuer
Print
Jan 31, 2025 -

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Rachel here at Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 30, 2025

Love the ease of a last minute appointment along with the fact that they are open on Sunday. Tiffany is great with her customers and should be a model for other advisors. The only downside is that the carwa More

by msywms
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Breuer
Print
Jan 30, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tiffany and our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

January 27, 2025

I was treated very well. Everyone was very friendly and very professional. I had a very good experience there. More

by histotec31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 27, 2025 -

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 27, 2025

Always does an excellent job when I bring my car and the service was great Thank you guys until next time More

by Chocolate chip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
Print
Jan 27, 2025 -

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adriana and our team met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

January 27, 2025

Mike was the easiest salesman to work with. I highly recommend him. He should be teaching all new salespeople how to sell. More

by MZEIDLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Tuler, Jessica Podlesnik
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Jan 27, 2025 -

Russ Darrow Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Michael and truly appreciate your feedback. George Matthews george.matthews@russdarrow.com

January 27, 2025

Car was fixed in time. Tiffany was very helpful. The car is running fine so far. More

by NAVEEN.BANSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Breuer, Andrew Martin
Print
Jan 27, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. Tiffany and our team appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

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