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Russ Darrow Honda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
2,107 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,107 reviews

February 10, 2025

The Dealership is always clean and welcoming. We appreciate all of the kindness and professionalism you provide your customers. More

by adamzfish3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Breuer
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Feb 10, 2025 -

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

February 10, 2025

I am so Happy Russ Darrow was able to get me in and out so quickly! I called 2 other dealers and they weren’t able to get me in for months. Russ darrow was available that same week! More

by patriciatejedabarillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazen Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Russ Darrow Honda responded

Thank you so much for your excellent review, Patricia! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

February 10, 2025

Everyone is extremely friendly, knowledgeable and efficient. I feel like I’m meeting old friends when I go there! More

by asagacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

February 09, 2025

I have had exclusively good experiences over 14 years. This is due to Jay and the service team, and the tech team doing quality repair and service work. It is not because of good pricing or other tangib More

by justinthomasbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Breuer
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Feb 10, 2025 -

Russ Darrow Honda responded

Thank you, Justin! Jay and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 09, 2025

Very professional and great customer service. I will highly recommend Russ Darrow I only use Russ Darrow for all repairs More

by joschuenke55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

February 09, 2025

I was kept in the loop about what was happening with videos, which included recommendations of the next steps for Maintenance More

by SMBAHNWIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rachel, Zach, Andrew, and our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

February 09, 2025

Very efficient and knowledgeable- great customer service. Shuttle service was much appreciated. Everyone was very friendly. More

by PAMELAWFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Russ Darrow Honda responded

Pamela, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

February 09, 2025

I love this dealership. Tiffany in service and the salesman Rowley are great! Always clean. More

by raffiejeanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Breuer
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Feb 10, 2025 -

Russ Darrow Honda responded

It's great to hear that Tiffany, Rowley, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

February 09, 2025

Chris met me at my car and went over what we would be doing at this appointment. He also helped me with the problem I had with my new phone not working properly with CarPlay. The estimate he gave for the More

by tschultz16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that Christopher had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

February 09, 2025

I trust that Russ Darrow service will complete repairs as they need to be done. More

by MARYB414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Russ Darrow Honda responded

Mary, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

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