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Russ Darrow Honda
Milwaukee, WI
2,065 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,065 reviews
January 22, 2025
Greeted friendly by Service member. Thorough video explanation by technician. Overall I’m a very satisfied customer. Thorough video explanation by technician. Overall I’m a very satisfied customer. More
by NIROSARIO53
Verified CustomerEmployees Worked With
January 21, 2025
Thank you for dealing with me, thank you for your service, thank you for your considerations, God bless. service, thank you for your considerations, God bless. More
by RYF314
January 21, 2025
Very convenient hours. Great customer service. No surprises. Love Sunday hours for service Never had an issue in the 7 years I have taken my car to them. Great customer service. No surprises. Love Sunday hours for service Never had an issue in the 7 years I have taken my car to them. More
by CJH 1969
Employees Worked With
January 21, 2025
Maddie was a great help. We have been there many times before, and Maddie has always been helpful. Would highly recommend her to others if there was an option button. We have We have been there many times before, and Maddie has always been helpful. Would highly recommend her to others if there was an option button. We have done all the service she recommends, and if she ever says " you still got a few months before service is needed", we trust in her opinion and take it to consideration. More
by anthonyheu90
January 21, 2025
Clean facility helpful service tech. Plus I was able to get my battery checked without an appointment Plus I was able to get my battery checked without an appointment More
by Chris Young
Employees Worked With
January 21, 2025
Customer Service was supreme,, Love being a Honda buyer at Russ Darrow Honda,, Yazen was excellent at Russ Darrow Honda,, Yazen was excellent More
by ALEUSAUGUST
Employees Worked With
Other Employees :
Tiffany Breuer
January 21, 2025
The financing process was taking too long. It was 4 hours from pricing being agreed upon to taking delivery. It was 4 hours from pricing being agreed upon to taking delivery. More
by trungnguyenquoc6969
Employees Worked With
January 20, 2025
Maddie was great! She listened to my assessment of the problem took good notes for the mechanic because it was a tricky fix that could've cost way more if they did not She listened to my assessment of the problem took good notes for the mechanic because it was a tricky fix that could've cost way more if they did not know where to start with the electrical issue. More
by jrdrex
Employees Worked With
January 20, 2025
The recall fixed went well they shuttle me back to work then pick me back up everything was great. John was an absolute Joy he handled me with great customer service I am very very satisfied thank you then pick me back up everything was great. John was an absolute Joy he handled me with great customer service I am very very satisfied thank you More
by LOCKRUBY62
Employees Worked With
January 20, 2025
Friendly at the service department, they’re always quick, efficient & done well. Since purchasing my vehicle, this is the only dealership I take it to! efficient & done well. Since purchasing my vehicle, this is the only dealership I take it to! More
by AYKX
Employees Worked With
