
Russ Darrow Honda
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Our first experience with this dealer was a pleasant experience. We were able to get our car in for service immediately and got word on what needed repair in a timely manner and car was done as promised experience. We were able to get our car in for service immediately and got word on what needed repair in a timely manner and car was done as promised and everyone was very friendly and helpful. Very satisfied. More
Rachel,Maddie and Tiffany who work at auto service counter have all been really good to me. My dealings with all of them have been very positive. They have taken care of any issue I have had with my v counter have all been really good to me. My dealings with all of them have been very positive. They have taken care of any issue I have had with my vehicle. More
Customer service is great. They completed the work as promised on time and for the cost quoted. They completed the work as promised on time and for the cost quoted. More
Always great service. Jon Stein our service manager always does a great job. As do the techs. Jon Stein our service manager always does a great job. As do the techs. More
Very pleased with the customer service all that were involved in my purchase of the vehicle involved in my purchase of the vehicle More
Enjoy interacting with Chris. He was very professional. Once I was aware of what the issues were, Kyle’s video was informative, was able to make an educated decision on the mainte He was very professional. Once I was aware of what the issues were, Kyle’s video was informative, was able to make an educated decision on the maintenance needed for the vehicle. More
Russ Darrow provides excellent service. I was particularly impressed with the video presentation of my car. However, I wish the person who scheduled my appointment had ensured that the nece I was particularly impressed with the video presentation of my car. However, I wish the person who scheduled my appointment had ensured that the necessary parts were available, as I have a foreign car, which caused a longer wait than expected. Fortunately, there were snacks, coffee, and a television to help pass the time. The technician who examined my car was very professional and helpful and made sure understood what was going and what I needed to do! More
Took my car in for service for rough idle and losing power when accelerating. They checked the codes and told me that it was carbon buildup and a Buick dealer has to take care of it. I take it to the de power when accelerating. They checked the codes and told me that it was carbon buildup and a Buick dealer has to take care of it. I take it to the dealer and they found out it was the coil pack and the warranty provider will only pay if the repair is done at the dealer I purchased the car. So I had to pay $750 on something that was covered under warranty. I feel this all could have been avoided if the technician just investigated the issue further and confirmed if carbon buildup was truly the issue. More
Alondra Sandoval is AMAZING at her job. Will make this location as my go to location. I can't say enought positive thing about her. She made my experience grate. She called me when she said Will make this location as my go to location. I can't say enought positive thing about her. She made my experience grate. She called me when she said she would, she kept me in to loop of things every step of the way. Was honest and very profesional. Thank you Alondra. More