Russ Darrow Honda

Ms Brown was professional and nice. She explained everything that was going on with my car that so that I understand it. She explained everything that was going on with my car that so that I understand it. More

The dealership was professional and helpful The dealership was professional and helpful , the service was quick and reliable, also want to thank Karen for the ride dealership was professional and helpful , the service was quick and reliable, also want to thank Karen for the ride More

Easy to make an appointment. Efficient on arrival, with friendly, welcoming staff. They walked through what would be included in the scheduled maintenance, and provided an esti Efficient on arrival, with friendly, welcoming staff. They walked through what would be included in the scheduled maintenance, and provided an estimated price. Informed me when the service was complete and provided a video review with step by step actions taken. I took advantage of the free shuttle home, so shuttle picked me up for return and pick up of my car. Check out for the price quoted for the service, was easy. I have been using Honda Services for over 20 years in 3 other states, having just moved to the Milwaukee suburbs I am very happy to have had the Best Service Experience! More

Was easy to make an appointment and I had great service with The service advisor and the mechanics at Russ Darrow Honda strongly recommend. John Stein was great to work with. with The service advisor and the mechanics at Russ Darrow Honda strongly recommend. John Stein was great to work with. More

Wonderful service - professional, courteous, knowledgeable and quick. I drive a few extra miles to come here because the service is great - everyone goes above and beyond to accommodate the cust knowledgeable and quick. I drive a few extra miles to come here because the service is great - everyone goes above and beyond to accommodate the customer More

She was short. Seemed irritated with my questions. Wasn’t listening when I explained previous issue with mechanical not clearing code that I already had serviced. Seemed irritated with my questions. Wasn’t listening when I explained previous issue with mechanical not clearing code that I already had serviced. She was dismissive when I was asking about the codes because I need to figure out priorities as I couldn’t do all of the codes. She kept giving these smirks as if I was waiting her time. I wouldn’t want her to service me again. She found her self trying to apologize, and stated it had been a long day. Sorry if don’t feel like doing your job, pass me on to another team member. I will have to say, this is the first time ver experiencing this. Everyone else I have come across had done tremendous job. This is why I go out of my way to come to that location. More

Dakota was very pleasant to work with and made the purchase process very smooth. She respected my time and busy schedule and I got a great deal done with minimal haggling and games. Best car buying ex purchase process very smooth. She respected my time and busy schedule and I got a great deal done with minimal haggling and games. Best car buying experience I’ve ever had! Thank you Dakota! More

It was good The process was quick and we didn't have to wait long for anything. I was disappointed the 2026 I wanted wasn't available when I got there and only 2027's were in stock, but I enjoyed working w wait long for anything. I was disappointed the 2026 I wanted wasn't available when I got there and only 2027's were in stock, but I enjoyed working with Tracy so we stayed there to purchase a car More

Lesia and the team are amazing This I believe is my 15th car from you. Lesia and the team are amazing. They are the reasons I come back car from you. Lesia and the team are amazing. They are the reasons I come back More

Russ Darrow Honda Milwaukee completed my oil change, tire rotation, and recall promptly with excellent customer service. rotation, and recall promptly with excellent customer service. More