800 Reviews of Russ Darrow Honda - Service Center
I have been bringing my auto in for maintenance since I purchased my vehicle . And I think I should have been given a reasonable discount . I will start looking into other places to service my auto. purchased my vehicle . And I think I should have been given a reasonable discount . I will start looking into other places to service my auto. More
Very nice people. Service was good. Wait was what I was told. I will be back. :) Service was good. Wait was what I was told. I will be back. :) More
I’ve always experienced amazing service while I’m there. Always happy to come back Always happy to come back More
Chris was very helpful and moved things along and was responsive and recommended an additional service needed responsive and recommended an additional service needed More
I have been going to Darrow Honda for my Honda service since 2011 and have never been disappointed. The service attendants always greet me promptly and with a smile. They keep me informed during the servi since 2011 and have never been disappointed. The service attendants always greet me promptly and with a smile. They keep me informed during the service process and follow up to make sure I understand what was done with my car and any future maintenance it may need. The prices are fair and transparent. I have bought seven Honda's from Darrow during this time period and have appreciated their service department’s commitment to excellence. More
Overall good service, but the TPMS scan was way too expensive and they should not have recommended it to me expensive and they should not have recommended it to me More
Best experience since I started going here. Rachel set expectations and then exceeded them. She is a superstar. Rachel set expectations and then exceeded them. She is a superstar. More
Jon was great to work with, as always. He provided a fast response to my issue and communication on the action plan to fix the car. . He provided a fast response to my issue and communication on the action plan to fix the car. . More
Samantha was awesome in reaching out and explaining things. She makes up for a previous bad experience years ago with the service department. That experience is the reason for 3 stars for Russ Darrow things. She makes up for a previous bad experience years ago with the service department. That experience is the reason for 3 stars for Russ Darrow. Perhaps things have changed, but not willing to take the risk. Service is only used when problems must be resolved by a Honda dealership while the car remains under warranty. More
Fantastic service and quick turnaround. Maddie was personable, kind, and very thorough. Highly recommend Russ Darrow. Maddie was personable, kind, and very thorough. Highly recommend Russ Darrow. More