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Russ Darrow Honda - Service Center

Milwaukee, WI

4.6
780 Reviews

780 Reviews of Russ Darrow Honda - Service Center

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February 09, 2025

Very professional and great customer service. I will highly recommend Russ Darrow I only use Russ Darrow for all repairs More

by joschuenke55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

February 09, 2025

Chris met me at my car and went over what we would be doing at this appointment. He also helped me with the problem I had with my new phone not working properly with CarPlay. The estimate he gave for the More

by tschultz16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that Christopher had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

February 06, 2025

Absolutely love that this dealership provides a driver who by the way was awesome! Her name is Karen she is so sweet and is very familiar with Milwaukee area felt safe with her driving. Maddie was super h More

by MICHELLE_GOCOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Russ Darrow Honda responded

Thank you so much for your kind words, Michelle, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

February 06, 2025

Wonderful they accept Walk-in’s with minimal waiting. Very friendly clean atmosphere. Love the pictures views. More

by jesusheals3835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

February 05, 2025

Jon Stein is amazing to work with every time we come in with anyone of our vehicles. More

by pmcapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Jon here at Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 03, 2025

Good service in stand behind they work. Great communication on services needed. Service department is great at troubleshooting issues More

by RICHBIVE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Berger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Breuer
Feb 03, 2025 -

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 03, 2025

Adriana was great to work with. We had issues post appointment and Jon one of assistant managers helped us with a battery isssue. He was honest, transparent and knowledgeable with More

by grandmawoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that Adriana had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

February 02, 2025

Service was done and on time as promised. I appreciated the video showing the undercarriage, but did suggest that the person talk a little slower and more clearly so that I could understand a More

by BCOUNTRYMAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yazen Saleh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

February 02, 2025

Awesome and very clean and cool as xxxx to be at . ..plus all the staff helpful More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Kay Baugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Wynn Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Breuer
Feb 03, 2025 -

Russ Darrow Honda responded

Pat, thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

February 02, 2025

Very professional. I was very impressed with the service that I received. I wil come back for all my services. More

by histotec31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazen Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Breuer
Feb 03, 2025 -

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

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