Russ Darrow Kia of Madison

Russ Darrow is amazing. Great customer service, great employees. Love going there!!! We love going there. Everyone is very kind and considerate and really looks out for us employees. Love going there!!! We love going there. Everyone is very kind and considerate and really looks out for us More

Took my Optima in for general maintenance. Overall good quality service. Everyone I spoke to was very friendly and professional. I will be coming back for next general maintenance for sure! quality service. Everyone I spoke to was very friendly and professional. I will be coming back for next general maintenance for sure! More

Tony Anderson was a pleasure to work with. His knowledge of the vehicles was very impressive and we never felt pressured at any point. He answered every question we threw at him without hesitation. He is a of the vehicles was very impressive and we never felt pressured at any point. He answered every question we threw at him without hesitation. He is a great guy and we would recommend him to anyone. Thanks Tony. Bryant and Jenna. More

Russ Darrow Kia of Madison went above and beyond to help me find my perfect vehicle. I worked with Zackery, and he was able to find me exactly what I was looking for while staying in my price range. He was me find my perfect vehicle. I worked with Zackery, and he was able to find me exactly what I was looking for while staying in my price range. He was very professional and polite and I highly recommend this dealership as they provide a positive and hassle free environment. More

We had an excellent experience. We were much in need of a new car and after a very good experience purchasing our Kia Sorento from Russ Darrow last year, knew just where to go. We got exactly what we were a new car and after a very good experience purchasing our Kia Sorento from Russ Darrow last year, knew just where to go. We got exactly what we were looking for and it was able to stay close to our budget. We felt like valued customers. More

Oil change went just fine with no appointment. Waiting area is adequate, service was completed in a timely manner and the work was satisfactorily completed. area is adequate, service was completed in a timely manner and the work was satisfactorily completed. More

Friendly and very straight forward, easy to deal with. Fast service, car was waiting for us when we arrived to check it out. Tony Takov and Alex treated us very kindly Fast service, car was waiting for us when we arrived to check it out. Tony Takov and Alex treated us very kindly More

First time at this dealership. Everyone was awesome and provided a very positive experience. Purchased a used vehicle. Great customer service! Worked with Michael Krumm in Sales, and Alex Lallas, Used Car provided a very positive experience. Purchased a used vehicle. Great customer service! Worked with Michael Krumm in Sales, and Alex Lallas, Used Car Sales Manager. More

Kia Madison’s service department has incredibly attentive and kind workers. They readily helped me and ran through several options I had for services. My visit was speedy. It typically goes faster than the p and kind workers. They readily helped me and ran through several options I had for services. My visit was speedy. It typically goes faster than the predicted time. I am always very happy with my experience. More

I've been using this dealership for new cars and repairs for over ten years. The customer service is outstanding, particularly Joseph in the Service Department, who greets me by name each time I'm in for se for over ten years. The customer service is outstanding, particularly Joseph in the Service Department, who greets me by name each time I'm in for service. I've always been extremely satisfied with the services, and the staff has gone out of their way more than once to make sure my concerns were addressed. Thank you! More