Russ Darrow Kia of Madison

Antonio was great to work with and made it So easy and the process was Smooth the process was Smooth More

Antonio was great to work with, I would definitely recommend him to anyone wanting to buy a car! recommend him to anyone wanting to buy a car! More

Efficiency is the name of the game with our experience and it was very much appreciated. We came in with a car in mind, they had it in and we were out on a test drive in about 15 minutes. No pressure and it was very much appreciated. We came in with a car in mind, they had it in and we were out on a test drive in about 15 minutes. No pressure to upgrade, very straightforward. He told us what he knew and more importantly, told us when he wasn't sure of the answer. More

High praise for Everett Buol on his customer service skills as he was very knowledgeable about the product he sold us (Kia Sorrento.) We are also comforted and thankful knowing that Everett will always skills as he was very knowledgeable about the product he sold us (Kia Sorrento.) We are also comforted and thankful knowing that Everett will always be available to answer any questions we may have with our new vehicle. Thanks again! See you in three (3) years, Everett! More

Jonathan located exactly the kind of vehicle I was looking for. His first question to me was 'what is most important to you' and he was able to find a car and a deal that hit all the marks. I especi looking for. His first question to me was 'what is most important to you' and he was able to find a car and a deal that hit all the marks. I especially appreciated his up front manner and never once felt like I was being 'sold' on something I didn't really need or want. The car had one thing that needed fixing and I was able to get in at my convenience. Craig in the service/body shop had all of the information at the ready and I was in and out in less than an hour. I will recommend Russ Darrow Kia and it's high quality staff to everyone! Barb R. More

We just purchased our third Kia. High praise to Daniel as our service agent. He was courteous, he listened well, and guided us to the vehicle we now drive. When having our car regula High praise to Daniel as our service agent. He was courteous, he listened well, and guided us to the vehicle we now drive. When having our car regularly serviced, the service people have all been pleasant, courteous, and also thorough when explaining the work that was done on our vehicle. More

He was there right when we walked in and opened the door for us. He was quick with getting to it which was what I wanted because I was so excited for a new car! He’s very personable and easy talk with, crea for us. He was quick with getting to it which was what I wanted because I was so excited for a new car! He’s very personable and easy talk with, creating casual conversation. A much better experience than the old fart we had for our last car at a different dealership! More

He was very nice and courteous. Helped us to find a great vehicle that had exactly what we were looking for Helped us to find a great vehicle that had exactly what we were looking for More

Had a great experience with the dealer in purchasing our 2026 Kai. Our sales associate Freddy Rangel found the car we wanted and provided all the support through the enter transaction. 2026 Kai. Our sales associate Freddy Rangel found the car we wanted and provided all the support through the enter transaction. More

Had a fantastic experience with Antonio at Russ Darrow Kia! He was helpful, knowledgeable, and honest - lovely to work with as he helped us find the perfect car! Kia! He was helpful, knowledgeable, and honest - lovely to work with as he helped us find the perfect car! More