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Russ Darrow Kia of Madison
Madison, WI
867 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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February 28, 2022
Joe was great to work with, once the part finally arrived they got my vehicle in ASAP. they got my vehicle in ASAP. More
by BB
Employees Worked With
February 19, 2022
My service was fantastic in the Service department. I forgot the name of my service guy, iI think it was Joe, he was the only one working and he was absolutely fantastic. He was quick and prompt and r I forgot the name of my service guy, iI think it was Joe, he was the only one working and he was absolutely fantastic. He was quick and prompt and reviewed everything. I would highly recommend him again. Please tell him thanks for everything. Jen H More
by Jen Hegerfeld
Employees Worked With
February 02, 2022
The service department was very nice. Joe and Sara were very helpful with answering any questions I had. I would recommend them to anyone. very helpful with answering any questions I had. I would recommend them to anyone. More
by Bowhunter15
February 01, 2022
I enjoyed working with the professionals in the Service Department when I got my oil changed. Department when I got my oil changed. More
by kkelm
Employees Worked With
January 12, 2022
Hands down one of the best dealer experiences I ever had! Antonio and Alex worked magic to get me into a bigger more reliable vehicle at a lower interest rate then I had. Would definitely recommend them to e Antonio and Alex worked magic to get me into a bigger more reliable vehicle at a lower interest rate then I had. Would definitely recommend them to everyone! Thanks again guys!! More
by Jamie91
January 09, 2022
Another seemless oil change/tire rotation... very smooth operation. Milwaukee has staff shortages, but Russ Darrow Kia of Madison has been available both times I needed their service. operation. Milwaukee has staff shortages, but Russ Darrow Kia of Madison has been available both times I needed their service. More
by rw
January 08, 2022
Efficient, courteous, affordable. Felt welcomed and safe. Great Job! Will use them again for our new 2022 KIA Carnival. safe. Great Job! Will use them again for our new 2022 KIA Carnival. More
by rmozgawa
