Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Kia of Madison
Madison, WI
734 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 734 reviews
February 20, 2020
This is my second new car purchase from Russ Darrow. My first purchase came after a recommendation from a friend. My experience was so positive that today I returned to buy again. My KIA has been such a gr first purchase came after a recommendation from a friend. My experience was so positive that today I returned to buy again. My KIA has been such a great car that I knew I wanted to buy again. Service has always been great and the whole buying experience was low pressure. More
by Regina
February 12, 2020
Having been in the car business for over 25 years the experience I had buying my Sorento was top-notch. I highly recommend Russ Darrow. experience I had buying my Sorento was top-notch. I highly recommend Russ Darrow. More
by tahelms1
Employees Worked With
Other Employees :
Lance Zimmer
February 09, 2020
We enjoyed our experience at RussDarrow KIA in Madison. They listened to all our wants and needs and met our price point. Very courteous, friendly and knowledgeable. Ryan, Zach and Zach were a fun group t They listened to all our wants and needs and met our price point. Very courteous, friendly and knowledgeable. Ryan, Zach and Zach were a fun group to work with. This gal is going “cruising “ in her new Optima! More
by Cheryll M
February 08, 2020
2020 kia sportage Easy to work with. Listened to what we wanted. No long waiting to complete sale.Purchased suv at the fair price.Satisfied customer.Would buy from agai Easy to work with. Listened to what we wanted. No long waiting to complete sale.Purchased suv at the fair price.Satisfied customer.Would buy from again. More
by Susan B.
February 04, 2020
They listened and I drove away a happy customer. Thanks you Russ Darrow Kia and the the people who assisted in making me a happy customer. you Russ Darrow Kia and the the people who assisted in making me a happy customer. More
by Nicole R.
February 01, 2020
David made our car shopping experience easy and was very helpful, he answered all of our questions! Highly recommend Russ Darrow Kia! We are excited for our new van! helpful, he answered all of our questions! Highly recommend Russ Darrow Kia! We are excited for our new van! More
by Kyleharv
January 26, 2020
Jonathan was very helpful in my search for a new car. He helped me get exactly the car that worked for us and was very patient. Ryan was great with helping us with the finance side of things. Would defini helped me get exactly the car that worked for us and was very patient. Ryan was great with helping us with the finance side of things. Would definitely come back and recommend to others More
by Andrea
January 25, 2020
I had a great experience at Russ Darrow. Anthony Anderson was extremely helpful and went above and beyond! I highly recommend buying your car here! was extremely helpful and went above and beyond! I highly recommend buying your car here! More
by Nicole L
Employees Worked With
January 25, 2020
Another great deal at Russ Darrow Kia! 2020 White Kia Sportage with the Sport package, sunroof and I can thank them enough for the amazing service Sportage with the Sport package, sunroof and I can thank them enough for the amazing service More
by Kristiendl18
January 23, 2020
Fast, professional, knowledgeable service. Extremely satisfied, they got me in exactly what I wanted and took the time to show us all the fun features and explain everything properly. satisfied, they got me in exactly what I wanted and took the time to show us all the fun features and explain everything properly. More
by aolsen
