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Russ Darrow Kia of Madison
Madison, WI
864 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 864 reviews
September 25, 2025
Jonathan located exactly the kind of vehicle I was looking for. His first question to me was 'what is most important to you' and he was able to find a car and a deal that hit all the marks. I especi looking for. His first question to me was 'what is most important to you' and he was able to find a car and a deal that hit all the marks. I especially appreciated his up front manner and never once felt like I was being 'sold' on something I didn't really need or want. The car had one thing that needed fixing and I was able to get in at my convenience. Craig in the service/body shop had all of the information at the ready and I was in and out in less than an hour. I will recommend Russ Darrow Kia and it's high quality staff to everyone! Barb R. More
by bjrowin
September 20, 2025
We just purchased our third Kia. High praise to Daniel as our service agent. He was courteous, he listened well, and guided us to the vehicle we now drive. When having our car regula High praise to Daniel as our service agent. He was courteous, he listened well, and guided us to the vehicle we now drive. When having our car regularly serviced, the service people have all been pleasant, courteous, and also thorough when explaining the work that was done on our vehicle. More
by kebakken
Employees Worked With
September 19, 2025
He was there right when we walked in and opened the door for us. He was quick with getting to it which was what I wanted because I was so excited for a new car! He’s very personable and easy talk with, crea for us. He was quick with getting to it which was what I wanted because I was so excited for a new car! He’s very personable and easy talk with, creating casual conversation. A much better experience than the old fart we had for our last car at a different dealership! More
by brittaney53589
September 19, 2025
He was very nice and courteous. Helped us to find a great vehicle that had exactly what we were looking for Helped us to find a great vehicle that had exactly what we were looking for More
by Travis.manka
September 16, 2025
Had a great experience with the dealer in purchasing our 2026 Kai. Our sales associate Freddy Rangel found the car we wanted and provided all the support through the enter transaction. 2026 Kai. Our sales associate Freddy Rangel found the car we wanted and provided all the support through the enter transaction. More
by cliffkim
Employees Worked With
September 16, 2025
Had a fantastic experience with Antonio at Russ Darrow Kia! He was helpful, knowledgeable, and honest - lovely to work with as he helped us find the perfect car! Kia! He was helpful, knowledgeable, and honest - lovely to work with as he helped us find the perfect car! More
by kheuser
September 16, 2025
Russ Darrow Kia had very friendly staff to work with! Antonio helped answer all of our questions about the various 2026 Sportage features. Excited for the new car! Antonio helped answer all of our questions about the various 2026 Sportage features. Excited for the new car! More
by tdash33
September 15, 2025
It's a really good place and an excellent service, thank you for you help. you for you help. More
by Mayuriortiz1813
Employees Worked With
September 15, 2025
Easy, very helpful, no pressure, great follow up, and I love the new car. Thanks for everything! love the new car. Thanks for everything! More
by bremerqz
Employees Worked With
September 15, 2025
Very nice dealership and great to work with. We felt very good after our purchase . Our salesman, Everett Buol, was a pleasure to work with and did not pressure you at anytime. Answered all qu We felt very good after our purchase . Our salesman, Everett Buol, was a pleasure to work with and did not pressure you at anytime. Answered all questions. Highly recommend him and Russ Darrow. More
by stklemm
