Russ Darrow Kia of Madison - Service Center

I don't think Russ Darrow is the best value for getting your vehicle serviced. Having regular maintenance performed here doesn't seem to justify the price. I think I'll find a separate auto shop that isn't your vehicle serviced. Having regular maintenance performed here doesn't seem to justify the price. I think I'll find a separate auto shop that isn't necessarily specialized in Kia, but gives me better value for my money. More

This morning I came for an appointment for an estimate and Jamie came out and was so very helpful and actually was able to help me so I didn’t actually have to make an additional appointment. He was outst and Jamie came out and was so very helpful and actually was able to help me so I didn’t actually have to make an additional appointment. He was outstanding in every way. More

It was a painless service I don’t know what else to tell will go back again will go back again More

Was able to get an appointment for an oil change had great service and didn't take long to wait great service and didn't take long to wait More

They have a Friendly service department. Hours are convenient. Shuttle is very helpful and convenient Hours are convenient. Shuttle is very helpful and convenient More

Joe was great to work with, once the part finally arrived they got my vehicle in ASAP. they got my vehicle in ASAP. More

My service was fantastic in the Service department. I forgot the name of my service guy, iI think it was Joe, he was the only one working and he was absolutely fantastic. He was quick and prompt and r I forgot the name of my service guy, iI think it was Joe, he was the only one working and he was absolutely fantastic. He was quick and prompt and reviewed everything. I would highly recommend him again. Please tell him thanks for everything. Jen H More

John is a great service advisor. Vance is a great shuttle driver. AAA service from these two shuttle driver. AAA service from these two More

The service department was very nice. Joe and Sara were very helpful with answering any questions I had. I would recommend them to anyone. very helpful with answering any questions I had. I would recommend them to anyone. More

I enjoyed working with the professionals in the Service Department when I got my oil changed. Department when I got my oil changed. More