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Russ Darrow Kia of Waukesha
Waukesha, WI
1,274 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future.
Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,274 reviews
April 24, 2020
Brand and wally were very helpful to get the best deal for me. As my budget was low they were amazing. Thank you very much:) for me. As my budget was low they were amazing. Thank you very much:) More
by tanishauh
Helpful April 20, 2020
Had a GREAT experience purchasing my 'new to me' 2018 Mitsubishi Outlander. Gus, Wally & Probert made the transaction smooth & easy! I was in & out in less than an hour. THANKS GUYS!!!! Mitsubishi Outlander. Gus, Wally & Probert made the transaction smooth & easy! I was in & out in less than an hour. THANKS GUYS!!!! More
by keber616
April 15, 2020
I got a really good deal on my car. Everybody was respectful and polite. They answered all of my questions. I didn’t have any problems. respectful and polite. They answered all of my questions. I didn’t have any problems. More
by Heidi
April 15, 2020
Five StarsI drove down there from Green Bay because they Five Stars I drove down there from Green Bay because they offered me the best deal. The dealer I dealt with: Dennis was a real treat! Very respectful Five Stars I drove down there from Green Bay because they offered me the best deal. The dealer I dealt with: Dennis was a real treat! Very respectful and very knowledgeable about the vehicles on the lot. He answered every question asked and went above and beyond for me. If we buy again, we’ll make the drive again. It’s worth it! More
by Ashestreen22
Employees Worked With
Other Employees :
Rebecca, Gustavo Valenzuela, Rebecca Boczkowski
April 11, 2020
Wally was great to work with. He went above and beyond. He even cleaned out my truck and transferred everything to my new car. Thanks. He even cleaned out my truck and transferred everything to my new car. Thanks. More
by Fal1128
Employees Worked With
April 11, 2020
Wally was great, no pressure, very helpful and informative. Dealership very clean, and a nice selection of cars new and used. Finance went smooth got us a great rate. Thanks, Tom and Marcy. informative. Dealership very clean, and a nice selection of cars new and used. Finance went smooth got us a great rate. Thanks, Tom and Marcy. More
by Theisljr
Employees Worked With
April 09, 2020
Dennis was knowledgeable and helped steer me in the right direction of the perfect car for me. He was great to work with and made car buying a very pleasant experience. direction of the perfect car for me. He was great to work with and made car buying a very pleasant experience. More
by Jackie
Employees Worked With
April 06, 2020
Kia needs to get their story straight this is absolutely the WORST place to work with either buying or for services total rip off! do NOT buy! the WORST place to work with either buying or for services total rip off! do NOT buy! More
by Ha
April 06, 2020
Listened to what I Wanted & my Concerns and made it Happen! Dennis was amazing & so Honest. Made car shopping Stress Free!! Great customer service provided! Happen! Dennis was amazing & so Honest. Made car shopping Stress Free!! Great customer service provided! More
by Johnsonsemaj
April 04, 2020
Best dealership ever! Everyone is so friendly and I love coming here. Won’t go anywhere else! They know exactly how to work with you and get you what you need and want! coming here. Won’t go anywhere else! They know exactly how to work with you and get you what you need and want! More
by MelodyS1015
