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Russ Darrow Metro Mazda

Milwaukee, WI

4.3
1,236 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,236 reviews

May 31, 2026

Russ Darrow Mazda is AMAZING! !! Always courteous,professional and attentive!!!!!! My experience is always top tier More

by PRESENSEOFAQUEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2026 -

Russ Darrow Metro Mazda responded

Thank you for the fantastic feedback on your Mazda CX-30 service. We’re delighted our team provided courteous, professional, and attentive care. We look forward to supporting your next visit. Jalen Moore jalen.moore@russdarrow.com

May 31, 2026

Landon is always a pleasure to work with. He has great customer service and is very knowledgeable! More

by LYSH.WARD
Recommend Dealer
Yes
Employees Worked With
LANDON HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LANDON HILL
May 31, 2026 -

LYSH.WARD responded

Landon is always a pleasure to work with. He has great customer service and is very knowledgeable!

May 31, 2026

They do a great job of telling me what my car needs and showing prices up front. More

by heatherryan00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
LANDON HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2026 -

Russ Darrow Metro Mazda responded

Our service team is glad we could clearly explain what your Mazda CX-5 needed and show pricing upfront. Thank you for sharing your feedback. Jalen Moore jalen.moore@russdarrow.com

May 30, 2026

They were quick and helpful, offered me a car wash and the video inspection was a very nice addition More

by JSSTUDZINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Rueth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026 -

Russ Darrow Metro Mazda responded

We’re glad to hear we handled your Mazda CX-5 service promptly and assisted you effectively. It’s great that the complimentary car wash and video inspection enhanced your experience. Thank you for the five-star rating, and we look forward to serving you again. Jalen Moore jalen.moore@russdarrow.com

May 30, 2026

Victor was friendly and really explained what was needed on my car. He also explained what will be needed in the future. He did a great job helping me with my oil change. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe DeRose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
LANDON HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026 -

Russ Darrow Metro Mazda responded

Thank you for the five-star rating! We’re glad Victor clearly explained today’s service and future maintenance while performing your oil change. Enjoy your Mazda. Jalen Moore jalen.moore@russdarrow.com

May 29, 2026

He is always very friendly and upfront with costs I appreciate his knowledge and it's nice to see a consistent face there More

by chels_mack
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Carrick
May 30, 2026 -

Russ Darrow Metro Mazda responded

We’re glad you appreciate Bruce’s friendly approach and upfront cost explanations during your Mazda CX-50 service. It’s rewarding to know that his consistent presence and expertise gave you confidence. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

May 29, 2026

Good Strait forward, simple, and nick was helpful. Got me in and out quick with a loaner More

by xiong3471
Recommend Dealer
Yes
Employees Worked With
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Mudd
May 29, 2026 -

Russ Darrow Metro Mazda responded

Thank you for choosing us for your Mazda CX-50 service. We’re glad Nick kept the process straightforward and provided a loaner so you could get back on the road quickly. We appreciate your five-star review and look forward to helping you again. Jalen Moore jalen.moore@russdarrow.com

May 29, 2026

Always a good experience here. From the purchase of my vehicle to the maintenance of my vehicle. Staff is courteous and helpful. More

by thompson.judy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Russ Darrow Metro Mazda responded

It’s wonderful to hear that both buying your Mazda CX-5 and its maintenance visits have been smooth with our courteous and helpful team. We appreciate you sharing your kind feedback. We look forward to welcoming you back for any future needs. Jalen Moore jalen.moore@russdarrow.com

May 28, 2026

The Service team at RD Mazda is great. They always communicate well, listen to my input, and fit into my timeframe and budget More

by ALICIAMLEMKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Russ Darrow Metro Mazda responded

Thank you so much, Alicia, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jalen Moore jalen.moore@russdarrow.com

May 28, 2026

After a terrible bait-and-switch experience with a dishonest finance manager and salesperson at Russ Darrow Mazda in Madison with buying a vehicle at the Metro Mazda Milwaukee lot, I was able to purch More

by radiofreekerbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Noyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shiva Mashayekhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica O'Brien-Minnini
May 28, 2026 -

Russ Darrow Metro Mazda responded

Thank you for sharing your experience purchasing your used CX-5 from our Milwaukee team. We’re glad Alejandro and our staff provided straightforward, pressure-free support from start to finish. We appreciate your trust and look forward to helping you with your next Mazda. Jalen Moore jalen.moore@russdarrow.com

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