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Russ Darrow Metro Mazda

Milwaukee, WI

4.3
1,143 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,143 reviews

February 21, 2026

Good Tim, Gwen, and the whole staff were great! Got the vehicle i wanted for the payment budget I had in mind. More

by zoe.derose
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Moore
Feb 22, 2026 -

Russ Darrow Metro Mazda responded

We appreciate you highlighting Gwen and our team. It’s great to hear we could match you with a Honda that fit your budget. Enjoy your new vehicle! Jalen Moore jalen.moore@russdarrow.com

February 21, 2026

Good Tim, Gwen, and the whole staff were great! Got the vehicle i wanted for the payment budget I had in mind. More

by zoe.derose
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Moore
Feb 22, 2026 -

Russ Darrow Metro Mazda responded

Thank you for sharing your experience. We’re pleased Gwen and our team helped you find the used Honda Pilot that suited your budget. Enjoy every drive in your Pilot. Jalen Moore jalen.moore@russdarrow.com

February 21, 2026

Good Tim, Gwen, and the whole staff were great! Got the vehicle i wanted for the payment budget I had in mind. More

by zoe.derose
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Moore
Feb 22, 2026 -

Russ Darrow Metro Mazda responded

It’s great to hear Gwen and our team helped you find the right Honda within your budget. Thank you for the five-star feedback, and please let us know if there’s anything else we can do. Jalen Moore jalen.moore@russdarrow.com

February 20, 2026

No problems. Oil change and tire rotation while I waited. Was in and out in a reasonable time. More

by Never again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Russ Darrow Metro Mazda responded

Thank you for letting us know your Mazda CX-5 oil change and tire rotation were handled promptly. We’re glad you could wait comfortably and were in and out in a reasonable time. We look forward to assisting you with future service. Jalen Moore jalen.moore@russdarrow.com

February 17, 2026

Very good service thank you very much Very kind representative good service as well good More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe DeRose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
LANDON HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Russ Darrow Metro Mazda responded

Thank you for the five-star rating. We’re thrilled our team provided kind and efficient service for your Mazda CX-5. Feel free to reach out anytime you need assistance. Jalen Moore jalen.moore@russdarrow.com

February 15, 2026

The team is communicative and thorough. They do their best to get you out of there as fast as they can. More

by COLLINS_ANNALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2026 -

Russ Darrow Metro Mazda responded

Thank you for recognizing our team’s clear communication and thorough approach during your Mazda service. We’re pleased we could get you back on the road swiftly and appreciate the five-star review. Jalen Moore jalen.moore@russdarrow.com

February 14, 2026

Bruce Carrick and Rush Darryl dealership is very prejudice and they choose not to honor Mazda warranty my Mazda warranty for my vehicle More

by nealdelores57
Recommend Dealer
No
Employees Worked With
Bruce Carrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Carrick
Feb 18, 2026 -

Russ Darrow Metro Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

February 14, 2026

Deal was finalized as I thought, I put the requested deposit down. All requested documents. Signed all necessary documents, got the keys. Then I was told that it was an issue with the lender. 2 days lat More

by Marieday09
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Noah Matson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Noyola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Russ Darrow Metro Mazda responded

Thank you, Marie, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jalen Moore jalen.moore@russdarrow.com

February 12, 2026

Very nice to know that I can trust this dealership for all my car needs. Thanks! More

by FFLOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

February 11, 2026

I had a very pleasant experience at the dealership for my oil change. Landon was very friendly to work with and the video provided on the status of my car was detailed and informative. More

by DUNLE022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
LANDON HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

Russ Darrow Metro Mazda responded

Thank you for choosing us for your Mazda oil change. We’re pleased LANDON’s friendly approach and the detailed video updates kept you informed. We look forward to assisting with your next maintenance. Jalen Moore jalen.moore@russdarrow.com

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