Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Russ Darrow Metro Mazda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.4
909 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
Contact Dealership

11330 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 910 reviews

January 21, 2025

The good folks at Russ Darrow Metro Mazda are great to deal with! My salesperson was well trained and professional. He taught me about the many features of my new car! Thank you again for treating me More

by Mrjail69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Noyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Russ Darrow Metro Mazda responded

Thanks for your feedback on your recent visit to Russ Darrow Metro Mazda. It's great to hear that we were able to assist you and that you had such a positive experience. Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

This is a place I will go for life! Always helping me, being patient and very professional! Thanks!!! More

by niaheath64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milad Masoodi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmedin Smajic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Noyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Cascio, Justin Pues, Gwen Moore, Payton Moore
Report | Print
Jan 21, 2025 -

Russ Darrow Metro Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

I love love the Mazda SUV! I feel like I’m driving a 100,000 dollar luxury brand SUV. Everyone that helped me of course was just 5 stars! Robyn being the ring leader of course More

by Hpy4Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Noyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HAISE COLLAZO, Justin Pues, Gwen Moore, Payton Moore, Ivan Lawler
Report | Print
Jan 21, 2025 -

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that Robyn had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

January 19, 2025

I’ve had some issues in the past but they were great on this visit and made up for it. Fast service! More

by Mazda-CX-5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Rueth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2025 -

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

January 19, 2025

Great ,that is why I keep coming back for sservice of my vehicle. Thank you More

by CYNTHIAHEARLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Report | Print
Jan 19, 2025 -

Russ Darrow Metro Mazda responded

Cynthia, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

January 18, 2025

Sales associate said car had remote start , when I got key and looked in keys there was no remote start. When I confronted manager about it he said he can't do nothing because is not in writing . Sales as More

by DUSAN
Recommend Dealer
No
Employees Worked With
Janea Anthony
1.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Pues, Gwen Moore
Report | Print
Jan 22, 2025 -

Russ Darrow Metro Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

January 16, 2025

Bad dealer and bad experience Also bad reply. Very not recommended. please do not choose More

by YLU1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Matson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Carrick
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2025 -

Russ Darrow Metro Mazda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jalen Moore jalen.moore@russdarrow.com

January 15, 2025

The service was quick The staff was courteous the waiting area was clean and comfortable More

by HARRISSUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Russ Darrow Metro Mazda responded

Thank you for choosing Russ Darrow Metro Mazda. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jalen Moore jalen.moore@russdarrow.com

January 15, 2025

Very friendly. Greeted well. Answered all questions. Done in a timely manner. Very satisfied. I will be back! More

by Luckydogpark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Rueth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

January 15, 2025

Good, like Cameron in service department- pleasant and professional. Always welcoming and takes time to explain needed work. More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Report | Print
Jan 15, 2025 -

Russ Darrow Metro Mazda responded

It's great to hear that Kevin Cameron was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

1
...
15
16
17
...
91