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Russ Darrow Metro Mazda

Milwaukee, WI

4.3
1,054 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,054 reviews

August 15, 2025

Excellent service and follow-up! Great service members, too! I am very pleased with the service! More

by SROB440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

August 14, 2025

Quintin and everyone I’ve met at Mazda Russ Darrow: friendly, professional and helpful. Thanks More

by PLMHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quintin Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I did not get other names: cashier and a young woman working at the same counter as Quintin
Aug 14, 2025 -

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

August 13, 2025

Take the extra mile and they really enjoy their jobs and they show the application when doing it More

by bigsugge7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

August 12, 2025

good seller, friendly and attentive At all times he did everything possible to make sure my wife and I were comfortable with the deal we were getting. More

by Luisma270
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Noyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Pues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

August 11, 2025

I'm somewhat pleased with Darrow Maxda. However, I'm never given a nect oil change mileage sticker!🤷 More

by cyndeek7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Jalen Moore jalen.moore@russdarrow.com

August 10, 2025

Outstanding service. Knowledgeable techs, precise, efficient, courteous. Definitely recommend this dealership. Bruce Carrick is a rock star! More

by analogkid802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe DeRose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

August 09, 2025

The revive desk I extremely customer friendly. the snacks could be improved & lowered to make access for short people easier More

by creinheimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

August 09, 2025

Went in for warranty work. The product was take care of with no problems. Thanks More

by GEORGE_HANSEN1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mudd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Russ Darrow Metro Mazda responded

Thanks, George, for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

August 08, 2025

Everyobe was helpful and understanding of my needs and financial situation. Will be coming back in the future. More

by EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quintin Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

August 06, 2025

From the very first minute we walked in Quintin was very friendly explained the whole process and kept us updated. More

by BELLALEDUCCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quintin Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

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