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Russ Darrow Toyota of West Bend
West Bend, WI
1,206 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,206 reviews
March 07, 2026
Everything was done on the up and up, I would say that solving the tpms light by filling up all the tires being their rated air pressure was misleading. The front passenger tire has a leaving valve stem a solving the tpms light by filling up all the tires being their rated air pressure was misleading. The front passenger tire has a leaving valve stem and should have been noted beforehand and not having my wife drive and having the car pull to the right and then check the pressure and find all the tires were at 40 psi and the front right was down to 29 psi. More
by A007jeff
Verified CustomerEmployees Worked With
Brandon Rivera
March 04, 2026
Helpful, knowledgeable Keith was super helpful in explaining the condition of my car and what to expect at my next visit explaining the condition of my car and what to expect at my next visit More
by Ccichocki10
March 04, 2026
Attentive to my concerns. Explained in easy to understand what was needed with the car tires Explained in easy to understand what was needed with the car tires More
by kmlimbach
March 03, 2026
Cole and Mason were very helpful. Cole went out of his way to help me get a new warranty contract. I will definitely check them out on next car search. Cole went out of his way to help me get a new warranty contract. I will definitely check them out on next car search. More
by Inayat
February 28, 2026
Everyone is polite and professional. Waiting time was minimal and the waiting area is comfortable with free coffee. Waiting time was minimal and the waiting area is comfortable with free coffee. More
by jameskhenry
February 26, 2026
Absolutely love this dealership. Won't buy from anyone else. They always do what they can to get me in the vehicle I want Won't buy from anyone else. They always do what they can to get me in the vehicle I want More
by JIMWENDY1
February 26, 2026
I've never had a bad experience with russ darrow. I will only buy from them I will only buy from them More
by JIMWENDY1
February 24, 2026
Great experience! Keith McGinnis incredibly helpful and friendly! Whatever you're paying him, it's not enough!!! Keith McGinnis incredibly helpful and friendly! Whatever you're paying him, it's not enough!!! More
by jdbookr
February 21, 2026
I was very disappointed that they rotated my tires but did not check the air pressure and adjust appropriately. did not check the air pressure and adjust appropriately. More
by cmkerry
Employees Worked With
