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Russ Darrow Toyota of West Bend

West Bend, WI

4.6
1,355 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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2700 W Washington Street

West Bend, WI

53095

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Showing 1,355 reviews

July 22, 2026

Always a great experience! Service at Toyota Russ Darrow West Bend has always been exceptional! I trust their expertise and have appreciated their attention to detail. More

by Aborowiecki
Recommend Dealer
Yes
Jul 22, 2026 -

Russ Darrow Toyota of West Bend responded

It’s wonderful to hear your Toyota RAV4 service experience was exceptional. We appreciate your trust in our expertise and are glad our attention to detail met your needs. We look forward to caring for your vehicle again. Mitchell Darrow mitchell.darrow@russdarrow.com

July 22, 2026

No It was good. Started on time and quickly finished. Just did a good job! More

by BETTYROETHLE
Recommend Dealer
Yes
Employees Worked With
I don't
Jul 22, 2026 -

Russ Darrow Toyota of West Bend responded

Thank you for trusting us with your Toyota RAV4 service. We’re glad your appointment began on schedule and was completed efficiently. We look forward to assisting you again. Mitchell Darrow mitchell.darrow@russdarrow.com

July 21, 2026

Fast. Thorough. Professional I would recommend Russ Darrow to anyone who asks. I'll be back! More

by llkiser62
Recommend Dealer
Yes
Jul 21, 2026 -

Russ Darrow Toyota of West Bend responded

We appreciate you noting how fast, thorough and professional our team was in servicing your Toyota Highlander. Thank you for recommending us, and we look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

July 20, 2026

Great, a pleasant experience! I am a man of few words. What else can I say? More

by D-M-SCHROEDER
Recommend Dealer
Yes
Employees Worked With
Mark Bechler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bechler
Jul 21, 2026 -

Russ Darrow Toyota of West Bend responded

Thank you for sharing your feedback on your new Toyota Grand Highlander. Mark and our team are delighted you had such a pleasant experience. Enjoy every mile and congratulations on your purchase! Mitchell Darrow mitchell.darrow@russdarrow.com

July 19, 2026

I needed to be in and out quickly. I was out in about 30 minutes. Very happy with the service given. Thankful for the 100,000 mile maintenance reminder! More

by BDub
Recommend Dealer
Yes
Employees Worked With
Nick Pastorelli
Jul 19, 2026 -

Russ Darrow Toyota of West Bend responded

Thank you for trusting us with your Toyota Corolla service. We’re glad we could complete everything in about 30 minutes and that the 100,000-mile reminder was helpful. We appreciate you sharing your experience. Mitchell Darrow mitchell.darrow@russdarrow.com

July 19, 2026

I needed to be in and out quickly. I was out in about 30 minutes. Very happy with the service given. Thankful for the 100,000 mile maintenance reminder! More

by BDub
Recommend Dealer
Yes
Employees Worked With
Nick Pastorelli
Jul 19, 2026 -

Russ Darrow Toyota of West Bend responded

It’s wonderful to hear our team had your Toyota Corolla in and out in just 30 minutes. We’re glad the 100,000-mile maintenance reminder helped you stay on track. Thank you for sharing your experience! Mitchell Darrow mitchell.darrow@russdarrow.com

July 19, 2026

Fast, Friendly and efficient The experience was smooth start to finish all techs were friendly More

by ROCHONFOX
Recommend Dealer
Yes
Jul 19, 2026 -

Russ Darrow Toyota of West Bend responded

Thank you for the five-star review and for bringing in your Kia. We’re delighted the team provided fast, friendly, and efficient service from start to finish. Mitchell Darrow mitchell.darrow@russdarrow.com

July 19, 2026

Fast, Friendly and efficient The experience was smooth start to finish all techs were friendly More

by ROCHONFOX
Recommend Dealer
Yes
Jul 19, 2026 -

Russ Darrow Toyota of West Bend responded

Thank you for noting the fast, friendly, and efficient service on your Kia Sportage. We look forward to assisting you again with any future vehicle needs. Mitchell Darrow mitchell.darrow@russdarrow.com

July 19, 2026

Heather went above and beyond to make the transaction as smooth and simple as possible! She took the time to show us all of the features and made sure we were fully happy with the car before we purchased it More

by TRK1145
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Luckiesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janessa Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2026 -

Russ Darrow Toyota of West Bend responded

It’s wonderful to hear that Heather made your purchase of a new Toyota so smooth and clear by taking time to review every feature. Your kind words mean a lot to Heather and our team. We look forward to welcoming you back when you’re ready for your next vehicle. Mitchell Darrow mitchell.darrow@russdarrow.com

July 19, 2026

Klinton was great to work with! Very friendly and prompt. Finance people also friendly and pleasant More

by kekker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Luckiesh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Klinton Stoffel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janessa Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2026 -

Russ Darrow Toyota of West Bend responded

Thank you for sharing your experience with Klinton and our finance department. We’re glad they were prompt and courteous throughout your purchase. Enjoy every mile in your Venza! Mitchell Darrow mitchell.darrow@russdarrow.com